UNI Pet Clinic - Union City

My Lil Boy Huey loves Dr.Kang! He loves animals and you see it when he practices on your campaign! Being in the pet industry for over 10 years it’s hard to find a Pet Clinic that is honest and ethical! I’ve been to 2 other clinics and there really isn’t any comparison like Uni Pet Clinic! Their wonderful staff are always super friendly, helpful, caring and happy! They make Lil Huey feel warm and welcome! At the end of his visit he never wants to leave! Lol- Studies show that less then 30% of all pet owners do NOT take their loving pets to a vet. This I believe is due to cost of vet visits! Here at Uni Pet they assure you are getting the best services at an affordable price! Pets are part of your family so please come down to Uni Pet Clinic, your fury campaign will be forever grateful! Being part of the Uni Pet Clinic family is a blessing. On behalf of Lil Huey and myself thank you Dr. Kang and the wonderful staff that make Lil Huey stay healthy & well! 🙏🥰🐾🐶😽

posted: 09/04/2023

The patient experience will vary based on the front desk and technician you work with. Sometimes it great and feels like they want you informed on your pets health. Sometimes it is the opposite and it's like driving your car to an oil change shop and your pet is treated like a car that is getting a menu of stuff taken care of. It's not the worst place, and is an adequate clinic, but it's an inconsistent enough patient experience where we will go look for another clinic.

posted: 08/17/2023

Went there 2 times and had a really bad experience both times with my kitten My kitten was 7 months and 1.5 years old when I took her to them. Here is why I think this clinic does not do a great job:- 1) When you arrive, they make you stand outside the clinic and take the pets in and have an operations set up where they keep moving the pet bags/cages forward. My kitten was scared and ill and I asked to be with her till her chance came but they refused. Poor kitty had to wait for 1hr+ to even get examined. 2) I had ordered 2 fecal tests for my kitten . They just sent a 4 word summary saying that the results were negative. When I am paying $300+ for tests, I would have preferred for a more comprehensive result of what all was exactly looked at. No one bothered to call me (as they had promised when I was at the clinic) and explain to me as well - Just got an email!! 3) The pricing is not great as well. They have increased the vet visit costs over time as well. 4) When I was taking medicines from them for my kitten, initially they handed me another dog's medicines. I was shocked when I saw that (PS: I have lost a pet to wrong medication in the past). 5) They told me that they will give me 10 ml of a medicine and gave me 1-2ml only in a transparent bottle. I realized that after going back home and came back the following day to get the full 10ml. They were kind enough to not charge me again for the medicines but this time they gave me in a covered bottle and told me that the drug was light sensitive and would reacts to light. I can only wonder why would they give it to me in a transparent bottle on the first day then. Overall, I gave this clinic 2 chances and have been disappointed both times.

posted: 05/15/2023

Staff are really awesome and friendly. Dr Kang cares about my dog so I am confident he'll care about your pet as well. Wait times have improved. Did I mention the people who work here are super cool? Thank you!

posted: 05/02/2023

They seem like they couldn't careless about your time. Every "appointment" is met with a half hour to an hour plus wait to actually be seen after checking in. Thought it might have been an exception the first few times but it happened again today. This is just how this place operates. Had a 3pm appointment, the lady at the front said there was just 1 patient ahead of us and shouldn't be long. 30 minutes go by and nothing...decided to leave and let them test other people's patients. Going to give up on this place. Rather drive further to another vet rather than having our time wasted by this place with their lack of care

posted: 04/15/2023