Conejo Valley Veterinary Hospital

Staff was really nice. Taking my sick mutt on a weekend- Great! Everything was 5 star IMHO until I decided I would hold off surgery and find a better price. They gave me all the medical records except the one I needed - The ultrasound. I can not even get a quote from other doctors or hospitals with out this. I did learn a lesson. My lesson was, before I pay a huge bill at a hospital, I will make sure I have all the medical records in hand.

posted: 05/29/2023

Conejo Valley Veterinary Hospital provides expert care with utmost compassion! We had an urgent care situation that happened a couple days ago, our current vet could not bring us in so we were referred to call CVVH and we are so grateful we did! From the moment we called to the moment we walked out the door we were all treated with the best care and warm kindness. They were able to quickly schedule the surgery that our boxer needed and we have full faith that the vet surgeon and staff will do all they can to ensure it is successful. We highly recommend them and will now be patrons for life! 🐾🐾

posted: 03/19/2023

Our poor dog has a very puffy eye, itching etc. I called today and she called me back and said in order to accelerate our wait time, we would need to pay a $500 deposit to just start!!! I told her shame on you taking advantage of us. Wow, I understand everyone needs to keep their doors open, but whatever happened to being fair and honest? God bless them and hope one day the do the right thing.

posted: 06/03/2023

Conejo Valley Veterinary Hospital is a true gem for pet owners in the Thousand Oaks area. I took my Golden Retriever there last Sunday and the emergency access charge was very reasonable - maybe $40 more than their normal charge for a non-emergency, non-Sunday visit. The staff are all super friendly and helpful. The Vet Doc, Dr. Ohm (I’m sure I’m spelling his name wrong), is very nice and patient, taking his time to explain everything, and he’s obviously a really smart guy. The biggest problem I had was that they finished too fast. I was all set up to get some work done on my phone (I figured I’d be there for a few hours) and they were already done with everything for my Golden in around 30 minutes. Bottom line, it looks like we found a new vet for my best friend. Trust me, the place is great - you won’t want to take your own best friend anywhere else.

posted: 07/26/2023

Wonderful experience. My Doberman had an a nasty abscess between her toes. On Monday I took her to a vet in my neighborhood that we had never been to before but was needed to get her seen as our vet was booked. After a lengthy wait the doctor came in and kept calling her “him” which seemed weird. He wanted to go in from the bottom of her paw and see if a splinter or some foreign object was there. The doctor left the room and 2 techs came in with an estimate of costs for a $1,200. surgery! WHAT!… a surgery? Nope, not my pup. Seemed EXTREMELY excessive. I said NO and asked for an antibiotic shot and some pills and got out of dodge. The next day her paw looked bad and I was worried about her. I called my regular vet and FOUR other vets and NOT one place could get her in because they were booked. My mom and sister go to Conejo Valley so I called them even though we are in Encino. I was told no problem and we could bring her in right away. We got there and were taken immediately. The nicest Dr. Hughs came in. He wanted to lightly probe the area to check to see if anything was in there (there was not) and flush it out to clean it. No surgery suggested. He did his thing, bandaged her up sent us off with more antibiotics and sent us on our way for $277.00 which for a vet seemed reasonable. In and out within an hour. She is doing great. Was so pleased with the offices, the people, how clean it was, the speed in which they saw us and the very confidence and conservative way they treated her. Received a follow up email the next day to see how she was and if we had any questions. I left a message and they got back to me very quickly with my answer. Loved how professional and competent it was. It’s now Thursday and the abscess has gone down significantly and she’s doing great. Found our new vet! Couldn’t be happier with them.

posted: 06/29/2023