Northtown Guardian Pet Hospital

I was recently referred to Northtown Guardian from a really great friend of mine who spoke very highly of Dr. Hawkins and the Northtown team. My dog Jilly Bean was recently diagnosed with a low grade mast cell tumor (cancer) and needed to have surgery. I was originally seeing another vet for her condition, but after lack of communication and feeling not very confident with my dog receiving the care I was looking for, I decided to seek elsewhere. Upon my first meeting with Dr. Hawkins, he by far surpassed all my expectations in a vet. He is confident, knowledgeable, and listens to your concerns. He treated my dog as if she were his own and just that alone speaks miles. I felt like I could finally lay my head down at night knowing my dog was in great hands. The staff and team are also very wonderful. They are very quick, efficient, and organized. The best news is Dr. Hawkins was able to accommodate Jilly Bean into his schedule and pick up right where my vet left off. He was able to get her on his schedule the following week for immediate removal and I just received the news that her pathology report came back free of margins - meaning cancer was completely removed! Yay! I am so thankful to have found such a wonderful doctor like Dr. Hawkins. Jilly bean is one happy camper ☺️ She sends all her love to the Northtown Team and we look forward to continuing her care here 💛 🐾

posted: 06/30/2023

Just started care here and could not be happier. This was for my cat who had a bad ear infection. Treatment protocol was not excessive (extra tests etc.), and I was able to contact Vet after for clarification. No wait, efficient and pleasant tech, and Vet was thorough and worked with me when deciding what was best for my cat that was also reasonable financially. All my pets will be seen here now. It’s a relief!

posted: 07/01/2023

We trust Northtown Guardian with our pup because the entire staff does an incredible job of communicating, showing compassion, and they work well with each client's pet. Multiple times we have had to bring in our pup for some emergent care and they were able to get the issue resolved right away. We also appreciate that we can drop in without an appointment to say hi to the staff and weigh our dog so that our dog does not have a fear of visiting the vet. We will continue to come here for all of our dog's regular check ups!

posted: 06/19/2023

The reason we left the VCA is that my husband and I like to see a face (the Doctor). Not the voice over the phone or speaker in the car. We interact with everyone in the office and the room with our dog.

posted: 04/18/2023

I have been bringing my pets to Dr. Muller for 15 years. Love the new office. The staff has been so kind to both us and our kitties. Would recommend to a friend, bring your pets here!

posted: 07/27/2023