Alderbrook Pet Hospital

It took me a while to be able to write this review. Last year June, my dog was hit by a car and I needed an emergency vet. Someone recommended this clinic. When I ran in the back door with my dog in my arms, the staff immediately took her from me and rushed her into their treatment room. No questions, no hesitation. They were there to try and save my dog. They were so very kind to me, allowing me to catch m breath, cry when I needed to. Unfortunately my dog didn't make it. They kindly offered me time to sit with her as long as I needed. I was not bothered with questions about bills and the ability to pay. I was lucky to have friends there with me, but the staff at Alderbrook was incredibly kind and supportive. I ended up taking her home to bury her. But I'm forever grateful to them for trying to save her.

posted: 04/15/2023

All the staff there are great. Dr hart is honestly amazing she is very skilled. She has done surgery's in the past that left no scar of any kind and can tell they just had to been done with extra care. I brought my cat in to her that other vets said the only answer is put him down and by the look of him I'd say I can't blame them I was really feeling it was his time as tuff as that is but something told me I needed to see what dr hart thinks. My cat boo boo is his name has kidney cancer so we were sure this was the reason he wasn't walking/eating really at all he looked bad. But dr hart had a enough experience and understanding that this could be more then that going on so in short we ended up treating for a infection and it quite literally brought him back to life. He is still running around today happy as ever and I know if I was not lucky enough to crossed paths with dr hart this would not be the case today so u can maybe understand how I feel about her. My dog Lucy is scared of slippery floors even though the floors there are not that slippery they could tell she was uncomfortable so they brought out a mat for her to walk on. Lucy and I guess myself as well also have separation anxiety and they let me stay by her side the whole time witch really made the experience so much better for all of us. The extra steps they take for my situation couldn't be more appreciated and their care for your animas is top notch. 10 out of 10 for sure I love these people.

posted: 08/31/2023

The vets, techs, and really all the staff here give compassionate care and make me feel like my babies are in great hands. They're wonderful with nervous pets, both in demeanor and with advice to help them learn not to be so scared. I love that they offer "happy visits" to help my puppy know they're friendly and the vet is a good place to visit. I also appreciate the upfront communication on cost for needed procedures that come with a detailed breakdown of why the cost might vary.

posted: 01/17/2023

We love Dr. Melissa Hart! Everyone was wonderful each step of the way and we are so happy to have found a place we trust to care for our golden retriever.

posted: 07/09/2023

The entire staff has be so incredibly knowledgable, helpful, compassionate and generous to all our furry family members. They are simply the best.

posted: 08/07/2023