Advanced Veterinary Specialists

My dog was acting strangely one night, off balance and rocking back and forth. I was able to drive her to this place around 1am on a Saturday. The aide and the vet were very professional and I felt like I was in good hands.

posted: 12/12/2022

My dog has seizures and we have made quite a few trips to AVS. The staff is consistently compassionate, kind, and professional. I always know my girl is in great hands under their care, and we are so thankful for their genuine commitment to helping pets and their families

posted: 04/11/2023

We recently had to put our dog down. The Staff, Techs, and Doctor treated he and us with the utmost care and compassion. Such a difficult situation made only better by the dignity and respect you all showed to him, and us.

posted: 07/27/2023

The least empathetic humans and obnoxious secretary on the phone. They are the only office that carries my dog's hydrolyzed Rx diet in this area on a Saturday night and refused to sell me a bag as a one time emergency case even though I have updated RX and vets notes and they have the food behind their counter! Never heard of such a thing. Clearly not in the business of care👎

posted: 07/08/2023

#1 they never gave me a prescription to get the proper food for my cat who has crystals by the way. But when he was discharged all I was given was a paper with the medication to keep him on. I had to get him tested again at a follow up appointment with a different vet before we were given the proper information. My cat in fact had many crystals that I was not told about. #2 we ordered the food from chewy (which the account name was under my girlfriends name) we sit there and are waiting days, yet it’s been declined because no prescription? So I call, the lady tells me “oh i’ll go ahead and tell them to authorize it” we wait again, just for nothing to happen, now we’ve been told they rejected it this morning because the account name on chewy doesn’t match my last name? What sense does this make considering the receptionist asked me for a secondary name and number to add to our AVS account or whatever which was the name we ordered on chewy with. It’s an CATS SCRIPT DIET… Why is it so serious. And we wouldn’t have ever found out had we not called. They didn’t bother to tell us any information. Thank you AVS, If this was a serious condition, my cat would be dead right now. They tried to make my girlfriend feel stupid for putting her name instead of mine on the chewy order meanwhile they just ignored the fact that her name + number is literally listed on our AVS account - Gf then calls to tell them this and all he can say is “yeah that’s our mistake so what can i do for you?” with an attitude, LOL maybe do your job and authorize the script instead of making it 10x more difficult than it needs to be. What a JOKE - But why are we surprised, it’s Santa Barbara, nothing here is good.

posted: 06/12/2023