Veterinary Emergency Group

I am beyond pleased with the service I received at VEG. I had no idea about this place, but found them through Google, hoping for a better experience. I came there in the morning. A VEG staff member met me at the door and rushed me to the back. They had my dog on the table, before they even asked my name. Although the critical emergency didn't end the way I had hoped, as end of life care was the only real option for my senior dog Bailey (14+), I couldn't have found a better place. The doctor was honest and realistic with me. They didn't try to push super expensive treatment with inflated promises. We had a real meaningful discussion about what was best for Bailey longterm. Then even the end of life care process was amazing. They have a special room that allows your pet to pass away with dignity, not on a cold table. I'm glad I found VEG! Don't change a thing other than maybe starting a pet insurance service. From this experience I can tell the director has a true understanding of emergency vet care. Even the cleaning lady was awesome! VEG is NEXT LEVEL! Thank You!

posted: 10/31/2023

I brought my rabbit here for an emergency and they took phenomenal care of her. It is always a gamble with exotic animals how good the care will be, but I feel really strongly that they saved Hazel's life today and got her stabilized enough to get back to primary care. The staff were very kind and thorough and kept me informed the whole time. Hazel needed a blood draw and she was dehydrated with tiny veins to begin with and they still managed to successfully draw the blood they needed, something that has been difficult in the past. If you have rabbits you should feel safe taking them here.

posted: 12/09/2023

The best urgent care in the bay area. What I find fascinating with VEG: . They are expert at what they do, they have great vets, very knowledgeable . They don’t just change you, they genuinely care about your pet . You can stay with your pet during the treatment process and visit them any time

posted: 12/08/2023

From the time we arrived, everyone was so kind and attentive. Upon entering, I looked to the right and saw those big doors open and they said "come on in!" it was almost like we were at the Pearly Gates. 😄🙏🏼😇Angels I tell you. We were so worried about Jax and they were so genuinely compassionate and just sweet about everything. We could be right there with Jax for the diagnostic stuff. We were able to comfort him as much as was possible in his ailing state. We got answers to questions about the root of Jax's illness quite literally as the Doctor was observing them and that expedience is what allowed us to make decisions most quickly / in the best interest of Jax. All staff from the people at the front desk to the nurses to the main Doc herself, they all worked seamlessly, like a well-oiled machine. Great teamwork with stellar communication. After we decided that Jax' quality of life was irreparable, Dr Lee and staff gave us time to be alone with him in a private, super comfy atmosphere that was so peaceful. They gently checked on us to see if we needed water or anything at all. What was actually the worst day of our lives, the awesome folks at VEG made it as painless as possible for us to say goodbye to our best friend of 12 years, Jax. They were game changers whose first focus truly is in the comfort and what is best for our furbabies / their patients.💝☯️💝

posted: 02/10/2024

We would love to thank the whole staff, but particularly Dr. Kelly, and her amazing nurse, her name escapes me at the moment as many things did because my mind was so overwhelmed. However, she was the most helpful and such a patient young lady. It was around 3 o’clock in the morning we discharged and they still were full of joy. They were both patient. Dr. Kelly was amazing, loving, warm and patient with all of us and gave us such comfort, she is an angel and that center is extremely blessed to have her there. That was the best experience I’ve ever had dealing with our baby during that horrible trial. My husband, I and Koda were very, very thankful, and we appreciate this sincerity and the Kindness that was shown to us during our hard experience with him. We appreciate the whole staff there they’re amazing and deserve a raise!!

posted: 02/09/2024