VCA Orchard Plaza Animal Hospital

This review is long overdue, we had Chacha with us for 17 years, she had been looking sad and slow for days we knew the end was near. When it finally happened it happened early I didn’t have time to plan it out went here since it was opened and near my home. The staff was friendly and very supportive( I was overwhelmed and a complete mess), they gave me options I ended up putting down my best friend a difficult decision, they had a quiet room for us, and let me stay with her as long as I needed, they did a heart shape clay of her paw and arranged the cremation. I will never forget how professional and kind the staff was with us. RIP Chacha you are always in my heart.

posted: 07/06/2020

This receptionist’s Tai is outstanding just got up pawadicure for my dog

posted: 01/05/2018

When it comes to the difficult time of putting down your pet, this is the best place to go. They have the best staffs that help you in the best possible way in this situation. The staffs here are nicer, and friendlier than the near by clinics. We brought our pet birds and dogs here also for all kind of treatments. The wait time is minimal. The environment is clean, spacious, and nice.

posted: 06/09/2022

Firstly, The 3 stars rating should really be 4 stars, but I wanted to get management's attention by giving a 3 star review. I liked VCA Orchard Plaza and their service. I've been with them for close to 5 years depite steady increase in their membership fees, now appx $100 a month. Unfortunately, over the past 6 months, it's been really hard to get an appointment, even when my dog needed immediate visit. I had to take her to urgent/emergency care. Then I could not get follow up appointments as prescribed by the urgent care Vet. In general, staff is really nice too, except one lady(Tai or Tao?) who can be curt and a bit rude over phone sometimes. My rating is 3 stars because I think their service is good. Unfortunately, it is hard to get an appointment. So, I will need to find a more responsive vet now.

posted: 03/08/2022

We just changed vets and we are very happy so far. We live very close so it's very convenient. We all really like the doctor, she's very knowledgeable and friendly. The doctor already knew our dog's name the next time we came I'm. They offer many services that are very accommodating for your dog or cat. Again we are very happy that we found succh a great vet closer to home and our dog seems happy too. They offer many types of food and non allergenic treats. We feel our dog is in good hands here. Thank you!

posted: 12/30/2018