Petco Vaccination Clinic

The worst. I would give 0 stars if possible. The Veterinarian and her staff were unprofessional, untrained, and terrified my pups. They were rude and seemed like they didnt know what they were doing with my dog. I was not allowed to hold my own pups during the vaccination, even when my pup was scared of the vetco assistants. They were impatient and quickly muzzled my friendly pup because he was nervous. When things weren't going their way, 3 vetco staff members cornered my muzzled pup and tried to forcefully pin him to the ground. They're only response was to leave and go somewhere else if I didnt like their methods. I took my pups and left.

posted: 07/16/2023

The clinic area was very disorganized, cluttered and dirty. Very disappointed.

posted: 06/21/2023

Love the store, but 3 times recently, the vets didn't show up as posted, and last time the vet showed up, but "his crew" didn't, so he left..trying to get heart guard for my pup, shouldn't be so difficult, & not sure that I want to take him anymore to a vet that's so irresponsible. Sad.

posted: 04/14/2022

Pretty bad. I went to Vetco in Alameda for my puppy’s second round of boosters and the vet there was quick and tidy, very professional and informative. I was in and out in 5-10 minutes. I was pretty impressed and had a good impression on Vetco. I decided to go to one in San Francisco for my pup’s last round of shots, however, and it was a total mess. First, some customer in the front was holding up the line out at the front for 20 minutes and the employees didn’t know how to handle him. We went inside and waited another ~15 minutes for that customer to finish his appointment with the vet. Of course this isn’t their fault, it’s the customer, so I sympathized and decided it wasn’t going to ruin the day. I tried to feel bad for the vet, but I couldn’t really when my poor little pup was spurting blood across the floor. The dude clearly didn’t know what he was doing. We asked for the puppy package which included 50g of dewormer, but more than half of it fell out of my pup’s mouth due to how sloppy the vet is. Then the vet microchipped my pup, and apparently he must have hit a vein because my puppy was quite literally spurting blood across the floor and it ran down the sides of his shoulders. The nurses were wiping and spraying down the floor frantically and the vet himself was spraying and wiping at my pup trying to stop the bleeding and clean him up. This went on for 10 minutes. Overall the visit was about an hour. I can’t help but feel remorse of bringing my puppy here and having to experience all that. Was a waste of time and money. Worst $98 I’ve ever spent and I can’t say that Vetco deserved my money. If I’d have known Vetcos weren’t consistent, I would have traveled two hours to make sure I got that same vet from Alameda even after she moved locations. Really wanted to like this place since they’re so close to home. Shame.

posted: 10/11/2020

They were great. Helpful and friendly, it doesn’t get much better than that.

posted: 03/13/2022