Nob Hill Cat Clinic

Excellent care for almost 3 years for our precious cat. Found them through Google/Yelp when we first moved to SF in mid 2020 and followed with them until this Spring 2023 when our beloved cat was ready to cross Rainbow Bridge. They were reasonably priced for what our pet insurance covered and I liked that they were specialists in cat care. We worked with Dr Grace Carter. She was fantastic, empathetic, and detail oriented. She caught on as soon as our cats condition worsened and was thorough in her work ups, which helped us prolong our cats quality of life. As a human physician myself, Dr Carter spoke with me at my level and helped us make very informed decisions about our care. I NEVER felt like I was being tricked into paying for extra or unnecessary services, which unfortunately happens a lot in the veterinary medicine world. Near the end of our cats life, we felt lucky that, with Dr Carters attention, we got another happy 3 months with our Kitty beyond what other vets had predicted. Even once we moved away from SF, we did paid phone consultation with Dr Carter that helped us make the right decisions for our elderly cat. The clinic atmosphere itself is very welcoming and comforting, down to the staff putting on cat TV to entertain my nervous cat while we waited in the exam rooms. Dr Carter and staff would also take extra time to call me back for clinical questions, discuss lab results in depth, and were quick with arranging med refills. Because they do have a large loyal clientele, you do need to plan ahead for appointment openings and can't expect urgent appointment openings same week, but they are very good at triaging when to take your cat elsewhere for time sensitive needs. Only thing to note is parking can be tricky in that neighborhood so always budget 30 min to find street parking. I highly recommend this clinic.

posted: 04/24/2023

As a first time cat dad, there are a lot of insecurities and unknowns in terms of care. I would NEVER suggest this clinic if you fit my description. I felt berated and insulted by the front office staff over concerns that my cat was too afraid on an on site visit. If you have a young cat or a cat that doesn't have the confidence to get in their carrier, don't bring your cat here. I had to write the general email twice over releasing my kitty's records and the rude and insensitive front dest is NOT worth it. NO thanks.

posted: 09/07/2023

My almost 16 year old girl is a new patient and has had great experiences here. I first brought her in for her annual senior exam last month and was told she would need to have a dental cleaning. I was a bit in shock over the estimate (I previously took her to a vet in Antioch which obviously was a lot cheaper) but still opted to moved forward. She had the procedure yesterday and the staff took amazing care of my girl, the total came out to $1000 less than the bottom of the estimated range, and they sent us home with complimentary dental treats and a teeth cleaning kit. I greatly appreciate that they did not overcharge for anything unnecessary...if only human dentists were the same. ;) Look forward to bringing her back for her next annual exam!

posted: 05/13/2023

Worst experience ever. Dr. Claudine Gonzales over medicated two of our cats. Due to the high dosage of Clavomox our cat had to go to emergency for anti vomit injection and IV fluids. She’s fine now that we stopped the meds.Stay away from this place. I wish I had read all the bad reviews on Yelp

posted: 07/10/2023

They saved one of my little kitties from deaths door. They are extremely passionate and it is infectious, and I absolutely love the people there. 100/10

posted: 07/19/2023