Animal Farm Pet Hospital

The prices went up dramatically and it's really hard to get an appointment there. The staff is great Well I should say the support staff and vet techs are amazing. But the vets keep raising the prices to where I had to change vets!! I now go to Dr treat and although it's much further away from my house I offer virtual visits and a yearly subscription so that you don't have to pay for opposite visits every time and they have 24-hour support services that are free with yearly plan.

posted: 08/07/2023

I've been going to Animal Farm since Dr. Stroah, the original owner. My cat, Butsu, a rescued cat since day 1, had a mean bite at the base of his tail from a fight. Animal Farm was able to get him in within 1 day to examine him. I warned them that Butsu is onery and hates strangers. So, I dread what he will do to the doctors,as last visit he bit the last vet. He's every Vets nightmare cat. Dr. Raj Gill aleaved all my fears. He calmly assured me not to worry, but heeded my advise at the same time. He and his crew masterfully were able to shave his tail, drain and clean the wound. He gave quite a few medications that were a challenge to administer, but he was percise and gave thourough instructions, which made it easier to give Butsu. I also want to give a shout out to Ariel for going above and beyond to help with situation. Also kudos to the assistance for being so brave. Butsu is healing very well, much quicker than I thought. I am so happy to be able to return to Animal Farm, with 3 other pets in the near future.I wish them much success with their new Pet Care Business.

posted: 04/29/2023

They only have appointments 2 weeks in advance, but they can get you in the same day if you pay an "emergency" fee of $163. You never see the same vet, in the matter of a month and a half and three different appointment's I saw three different vets, with each following vet having know idea what the previous issues with the pet were. For your pets safety go elsewhere.

posted: 08/30/2023

I started coming to this vet office back in 2021 and I never had any issue with their services or anything, but early this year when it came time to do a check up, I found out about the change in doctors and staff. The new doctors were great, but my main concern was that they seemed to have no record of my dog being there before despite him being neutered here, having all his vaccinations, and his first dental treatment here. I don’t know what happened in their transition that they just lost all his records, which I found concerning given that I don’t have copies of them myself. I also found it frustrating that they greatly reduced their hours and are no longer open on weekends when they used to be great at getting same day appointments. Now I can’t even request an appointment on the petlink app that I loved using. Nothing against the new or old doctors though, just convenience and reliability of this location has gone downhill for me.

posted: 04/25/2023

The breeder we bought our puppy from recommended Animal Farm Pet Hospital because they are reasonably priced. Has been hectic at times but they always got the job done so no complaints until recently. We took our second dog in to get his vital shots redone. After the visit I payed with my Care Credit credit card and left with no issues. After about a month I noticed there was no charges to my card made. I got in contact with Care Credit and they told me to wait a bit longer to let it process. I recently called the vet to schedule another appointment and when they looked at my account on file they told me i had an overdue balance I needed to handle immediately. I asked for the details of the balance, assuming it was for the charge that had never gone through. She could only give me the date and dog (both were completely wrong.) and told me she couldn’t see beyond that. Never going back. Super weird that they took my credit card information, confirmed they charged me before I left, never contacted me if there was problems (no email, phone call, voicemail) and then didn’t have the correct information when they requested payment. Update: The manager emailed me the day after I posted this review. She sent my invoice that had the correct information. I called today, asked for the manager to charge my account to ensure there was no mixups. She sent my receipt after the phone call and asked me to update my review. I’m trying to be as unbiased as possible with the update. At the end of the day I kept getting told the same thing: “we keep getting new managers and employees so it got lost in the process.” If you’re really broke (like I am) this place is reasonably priced. If you have other options and can afford to pay slightly more, this place is not worth the chaos and frustration you’ll be left with. I’ve had rough experiences with them in the past but this one was the cherry on top.

posted: 03/23/2023