Towne Centre Animal Hospital

We always have a great experience at Towne Centre Vet. We've been coming here since 2017. The company changed owners and most employees stayed. They know the business, are professional, love pets, and love our dog. We've also brought 2 cats and 2 other dogs here. All treated fabulously. I'm so grateful for the team at TCV! Thank You ALL!

posted: 06/28/2023

Might be the only vet in this area that does USDA health certificate for international travel. Kendra and all the other staffs who helped us have great knowledge, and got us well prepared for the travel. Thanks to their help the flight with our cat was super smooth.

posted: 08/20/2023

I have been there a couple times and it’s the same each time. They make you wait outside until its your turn, which wouldn’t be so bad, but they double book. If your pet has anxiety like mine, waiting in your car for 30 mins past your appointment time is awful. The admins and Vet are crass. The first time we went they tried to charge us for the free visit you get when adopting from a local shelter; they acted like it was a favor they were not charging us. Immediate red flag for pushing for a double charge since they would already be paid for the visit by the program. It’s very apparent they try to schedule multiple visits with you to milk out as much money as they can. I honestly thought the reviews mentioning these stacked fees were crazy, but man is it weird to have it play out in front of you. The only redeeming quality are the vet techs that work there and the only reason they are still in business. Please don’t go there, and if you are a vet tech that works there reading this… you are awesome and jump ship while you can or ask for a huge raise. You have all the leverage.

posted: 05/19/2023

Still waiting on test results, and concerned that they prescribed my dog an Anti-Diarrheal when she did NOT have diarrhea and now has not had a bowel movement for 3 days. Expecting to speak with Dr. Crawford first thing tomorrow morning. *Update: have been in lengthy back and for email communications with the doctor and in spite of the lab report showing a collection date of the blood sample that was NOT the date my dog was seen, she insists that "it is an external batch collection start date not associated with her samples".... hmmm, I imagine any reputable lab would need to know the correct date that the sample was taken. So many communication and continuity issues with this office, could never recommend nor take my animal back to again. I don't question the Dr.'s intentions to "do a good job" but there are major loopholes in this clinic that just make the whole experience subpar, especially with an over $600 bill.

posted: 06/13/2023

Quoted a different price on the phone then charged at appointment time. Stated that I needed to get my bunny checked out spayed then couldn't give a quote until more tests, they seem like they're scamming people. Would not return nor recommend.

posted: 04/11/2023