Bodhi Animal Hospital, A Thrive Pet Healthcare Partner

I never write reviews, and especially stay from bad reviews, but this must be done. I have gone to Bodhi animal hospital for about 6 years now. In fact, how I found them was when I first moved to SD and needed a job. I worked briefly there as a receptionist. It was one of the worst jobs I have had with coworkers who were entitled, I received no help or training, and it wasn't the best work environment nor welcoming. I had a dog who I loved dearly and continued to go to Bodhi after my experience because he was established there, and I didn't want the hassle of finding a new vet. I often left upset, didn't understand what they were charging for and are not the best communicators. Forwarding to this year, my dog was very sick, weak, wouldn't eat, panting and bloated stomach. When I took my dog to Bodhi, they immediately diagnosed him by feeling his stomach and back area and diagnosed him with a slipped disk. Bodhi told me 2 weeks resting with 0 activity and muscle relaxers for his slipped disk. After two weeks, he was even worse than when I first brought him in. When I called Bodhi, I expressed my concerns and the urgency that he needed to be seen again because I believe he was misdiagnosed. They told me there was no openings and to go to another vet which they provided me numbers, I called the vets they recommended, and they were all closed. You would think if Bodhi doesnt have openings, they would keep their customers up to date on who can possibly see their pet and their hours of operations. I had to do research and I finally found another vet, All Day Pet Animal Hospital, where they took the time to listen to me and all the symptoms my dog had. I was right, Bodhi animal hospital did misdiagnose my dog, what he really had was a Tumor in his spleen and it was weeks away from exploding. Bodhi animal hospital never called back to check on my dog and I have yet to tell them he was misdiagnosed and has now passed. If Bodhi would have taken the time on our original appointment, things would have been different. Plus, how Bodhi reacted to my call after telling them that my dog was worse than before and telling me to go somewhere else then giving me phone numbers to all closed vets when I needed my dog to be seen that day. I am so upset with them; I will tell anyone and everyone who will listen NEVER TO GO THERE. Horrible customer service, lack of empathy and overall do not care about owners or their pets. I cannot say enough bad things about this place.

posted: 11/29/2023

We love Bodhi! We’ve brought our senior cat a few times since moving here, and he’s always been well taken care of and the staff have been lovely. But this week we took in a stray kitten that the vets believe had been hit by a car and had suffered major internal injury. The entire staff, and Dr. Morgan in particular, were so incredible with her, and so supportive of us. An emergency surgery for a cat we didn’t even know 24 hours earlier was definitely not something we had planned to be paying for, and Dr. Morgan personally called hospitals and surgeons until she found someone who could do the emergency surgery for an amount and in a way we could afford. The surgeon they brought in was also fantastic (I don’t remember his name!). They were all so communicative, truly had Jenny’s best interest at heart, and also really worked with us to make sure we could do what was best for her while keeping the unexpected cost as low as possible. Jenny is doing great and seems to have a good life ahead of her. Our deepest thanks to Dr. Morgan, the surgeon, and the entire Bodhi team.

posted: 06/10/2023

Every single person who works at Bodhi is caring, kind, and great at their jobs. They helped me get my cat a life saving surgery and have checked in with me on his progress every day. Thanks to everyone at Bodhi, but especially Dr. B, Ernest is on his way to healing, and we will absolutely be coming back for his annual checkups. I can’t recommend this vet enough!

posted: 09/11/2023

I am so thankful for the amazing staff at Bodhi. During both appointments I have had here with my dog Apollo, I was scheduled promptly for urgent matters and have been treated so kindly by all of the employees. The staff takes the time to thoroughly review care options and have been extremely patient with my reactive dog. Thank you all so much, you are very appreciated!

posted: 07/13/2023

They can be a top notch service provider when they choose to. but when they decide to unnecessarily be beholden to policy it really ruins the experience. I came in with an urgent need for help, and knew exactly the issue with my dog, because he had been treated for it exactly 1month earlier. i walked in right at opening and was willing to wait, so that my dog could be “seen” and a prescription could be written for anti diarrhea and anti nausea medication. however they said this could only be done by appointment and that i could not be helped. Even though we all know what the issue is, as listed in his medical records. Thankfully B Street Vet came to the rescue.

posted: 08/08/2023