East Sacramento Veterinary Center

I felt it necessary to write this review to inform other animal-parents. Yesterday was our (mine and my 1 year old dog) third appointment with East Sac Vet over this last year. First appointment was puppy stuff and vaccines. Second visit was an ear infection. And third appointment, yesterday, was routine yearly vaccines. I've never had a problem taking my dog anywhere... his very first vet, East Sac Vet (up until today), stores, Home Depot, dog parks, restaurants, coffee shops, etc. Very social and the most friendly dog with people and other animals. Yesterday at the vet, he was terrified to go in the back exam room with the Tech. They asked me to walk him back and I should have listened to my dog and left right then and there. From what I understand, once back there, they forced a muzzle on him and continuously kept trying to take his temperature and give vaccines. He was back there for about 15 minutes before they came out saying they couldn't do it because he was moving around. I am astonished I was not asked or made aware that he was muzzled. That he was terrified. That he was back there obviously struggling. My guess is during his last appointment something traumatizing happened that they are not being transparent about. There's more to the story, but ultimately, Techs handled the situation poorly. Pet-parents should be kept in the know. And pets should be treated better. Especially if it includes a terrified animal. After this experience, I will not be going back.

posted: 09/02/2023

The techs are super nice. Otherwise… we Spent a fortune over 6 months for our dogs allergies that were in the end never treated. It took days to get a response from them (often) and the dog ended up in the emergency vet twice. We started a new vet today and already feel better with the level of care and actual treatment the dog is receiving. I wanted to love East Sac vet but wouldn’t recommend them to anyone seeing as we had to find a new one.

posted: 08/29/2023

I take both of my babies here, Ellieand Phoebe and theh take good care of my two little cuties. Their vet is Dr. Collins. He’s very soft spoken and sweet. He did Phoebe’s spay procedure and she healed fantastic; no scar at all.

posted: 09/14/2023

Front desk staff where so so sweet! Vets and their assistants where amazing and I felt like my fur baby was really well taken care of! I came is as a new patient and was seen in a timely manner and they went above and beyond to make sure my cat was taken care of even before the first visit! I'm so glad I found this office!

posted: 08/04/2023

My kitty Moon is usually quite shy around new people but he warmed up to Dr. Castillo very quickly. She is incredibly knowledgeable and patient with a gentle touch that Moon definitely appreciated. She took the time to answer all of my questions and explain everything thoroughly. Their prices are also relatively affordable compared to other places I've been in Sacramento.

posted: 02/01/2023