VCA Animal Care Center of Sonoma County

Yesterday was a very tough day, one I hope no other Frenchie owners have to go through. Our pour baby Roscoe pasted away with a spinal condition. The staff got us in very quickly and Jays Mehra was very knowledgeable about what was going on. Unfortunately, it was not good news but Dr. Mehra and the staff were very sympathetic about our situation. I want to thank the staff for being so kind to me and my family. I also want to thank Dr. Mehra for calling me the next day to check in and for your kind words. It’s times like this that I am so thankful for people like you and your staff!

posted: 05/09/2023

We recently moved back to the area and our 14 year old Boston Terrier Marlee sadly declined to the point where it was ‘time’. She was in pain, unable to keep down food and needed to be released. I called 5 VCA’s in the area and they were all too busy. This one said yes. I was a stressed out mess by the time we got there with her. The staff was incredibly kind, gentle and loving to us and her. I don’t know what else they could have done to make it any ‘easier’, they pulled out all the stops when it came to compassion. They gave us options for what we wanted done, offered to do memorial paw prints, etc. They even sent a condolences card after the fact. What else could you want? The pics are of her at 6 months and then 14 years, with her friends. She was a loved family member and VCA honored that. Professional staff, state of the art facility, easy parking, easy pay, excellent care.

posted: 11/01/2022

I cannot say enough good things about this place. My dog got into a horrific accident and they have been patient, caring, communicative, clear, and honest from beginning to end. My dog is back home with me now, and I cannot thank you all enough for taking care of my girl and allowing us to check in so frequently for updates. I have taken my pets here for non urgent matters as well, and was always thoroughly informed of all options and treatments before they proceeded with no pressure to go one way or another. You guys rock.

posted: 04/18/2023

I didn’t go into the hospital but I did call at midnight on a Friday after cleaning up my cats wet poop for the 3rd time in one day, and appreciated the fact that someone answered and told me that she is more than likely okay and to take her in during normal hours not 1 am. She listened to me ramble about my kitty’s poop issues and reassured me her behavior wasn’t abnormal, she wasn’t in critical condition, and to see a doctor when the hospitals are open. It calmed me down alot and hearing a human voice give me answers was so much better than Dr. Google. Thank you again for being available and kind

posted: 09/09/2023

Huge shout out to Tamara B! The best pet nurse ever! She is so very kind and always does a great job trimming Buster and Ellie’s nails! Thank you for all that you do!!

posted: 07/31/2023