East Valley Pet Hospital

The best vet to go to in an emergency! They saved my puppies life 🥲 ! Reasonable prices, Outstanding service. Extremely nice people!

posted: 06/29/2023

I've had a difficult time finding a good local veterinarian. I'm so happy to say I've found one. Dr. Troxel is kind, honest and gentle with the animals. She helped my 12 year old German Shepherd over the rainbow bridge awhile back. Each staff member made the experience the best they could considering the circumstances. I was so greatful to a place that would allow me to be with my girl as so many places expect you to drop them at the door. I would not drop my sick child with a doctor and I'm not f going to do that with a pet for any reason. Also I just took our new puppy Alfie in for his wellness exam and again a wonderful experience with Dr. Troxel and staff. You can also get an appointment here within a reasonable time, or walk in bit be prepared to wait. They are reliable, friendly and affordable. Thank you.

posted: 01/17/2022

I highly recommend this veterinary practice, they were so kind and compassionate when I had to put my poor Sadie to sleep. I appreciate the front office girl Elivea who was so comforting to me as I dealt with this heartbreak.

posted: 06/03/2023

I had to take my beloved cat in to be euthanized. The staff was compassionate. They made a horrible day better and provided me with a private exit.

posted: 05/12/2022

My dog was a patient of Redlands East Valley Pet Hospital since 2011. She'd have her yearly check ups and care for whatever shenanigans she'd get herself into. On July 24th 2021, my dog unexpectedly passed away. I was heart broken. Learning that they offered cremation arrangements through a third party, my Husband and I brought our dog here for the last time. Upon arrival I was crying my heart out. My family member, my baby, had just passed away. I got zero compassion from the Vet. In fact, she told me, "there are other dogs out there. You can get another one." I asked her to please examine my dog because I was lost for answers. Why had this happened? I wanted some kind of understanding. The dr left, came back, said she believed it was heart failure. No where in all this is she ever showing any compassion. There was one woman at the front desk who was decent enough to ask me if my dog had a bad cough. She was at least trying to get me to feel like I was being helped. I can't stress enough how upset, heartbroken, and crying my eyes out I was. It would have been a completely different experience for me if the vet wouldn't have acted like this sorta thing happens all the time. No big deal. I'm sure as a Vet she had her share of animals passing away, but this was my first and I seriously needed to be consoled and I was not. Where was the kindness when I needed it most?

posted: 12/27/2022