VCA Care Animal Hospital

Absolutely love this place. Everyone was super friendly. The vet techs and vet were so accommodating and met my dog on his level, literally sitting on the ground with him for his exam. They were very patient as my 62lb dog decided to melt onto the floor instead of cooperate with the exam. They were extremely thorough and flexible with treatment options. It was our first time there and we got a little welcome package for our dog which was super cute. It had a baggie holder with bags, education pamphlets, and a sample of a new flea and tick medication. We look forward to coming here with both of our dogs.

posted: 11/27/2022

I would NOT recommend this place if you own a large dog. We have used this place in the past and had no complaints. However, now we are Cane Corso owners and breed discrimination is real. We attempted to board an 11 month old Corso puppy who is a goofball. He has NEVER been aggressive. Never bitten anyone. Incredible with kids and other animals. We boarded our sweet boy on Monday for a trip out of state. We get a call Thursday 2 hrs before they close telling us we need to come pick him up asap. Their story is that he wasn't eating and had become aggressive. They said he lunged "unprovoked" at a staff member. He has been boarded at another location with ZERO issues. The reduced appetite is completely understandable as he's away from home and out of his usual routine. I don't believe for a second that after 11 months he suddenly became aggressive and started lunging at people. The truth is that he is a PUPPY that LOOKS intimidating and weighs 100lbs. People take one look at him and assume the worst. And once they have that mindset, it's a wrap. I can't express my disappointment, shock, and frustration at the unprofessional, incompetent handling of our boy. This is supposed to be a veterinarian that is proficient at dealing with dogs. I can only assume that "if" these behaviors had taken place with a smaller breed, we would not have received the same call. As Corso owners we have experienced this with random people we come across but did not expect this - especially from a place that should know better. Perhaps the staff are new or untrained or simply ignorant. Our pup has been in obience training since 4 months and has been heavily socialized so this is not a matter of him being the problem. I regret trusting them with our boy! Luckily we have a friend who was able to pick him up and he witnessed first hand how they acted afraid of our pup. They wouldn't even approach or unlock his supposedly "luxury" kennel. Seriously?!? For a puppy? I'm thankful that we got him out of there and will never utilize their services again. ** UPDATE: I am not surprised that not accountability was taken by this vet. Much better to create a laughable narrative to avoid acknowledging poor service and performance. Super interesting that our pup was never labeled aggressive during the months that he was seen there. Yes, please point out the career of the friend that went to pick our sweet boy up. Shout out to Don Armstrong, hands down best dog trainer ever. A true professional who knows our pup and can confirm that he is not aggressive at all. You all failed and would rather attempt to turn the tables. No wonder you have sucj high turnover and cant retain quality employees (besides Jamie, who is incredible) Better train your staff and stop being ignorant and ridiculous. This was a a complete rip off and indicative of the poor, lackluster service. Hope you do better in the future!

posted: 02/12/2023

I have a 19 year old cat named Simon and took him in to get a tumor growing on his lip looked at. The staff lied and completely misinformed me about the procedure and made me pay $700 for simple bloodwork… and didn’t even take a sample of the tumor!! The whole purpose of the visit! Oh- and they never even called with the results for over 2 weeks. Extremely disappointed and would not recommend this place.

posted: 04/27/2023

I would recommend VCA Care Animal Hospital. Their kindness and compassion for my cat will never be forgotten by me. Thank You, VCA all staff who were so kind compassionate to my boy True❤️❤️❤️❤️❤️ Thank You for the card you guys remembered the stories told to you about him!! That meant so much to me !!

posted: 06/11/2023

If I could I would give ZERO stars! I know my last review was a good one but now my pup passed away DUE TO THE MALPRACTICE of the vet! Never ever again will I ever go to another VCA again!

posted: 05/25/2023