Non Profit Spay & Neuter Clinic

They don't answer calls, they're very slow at calling a person back, they cancelled appointments without notice or reasons "just a sorry for the inconvenience", they handle the animals a bit too rough, they say they open at 7:30am but they're really slow at opening the doors so "7:35-7:45am", one of the desk workers was very rude & kept trying to sell more package stuff to a bunch of people & she was also handling the dogs very roughly after they had just had surgery, they should stay open till 5 & not just 2 (so pick up can be done with enough time, especially when it's packed with a bunch of people trying to pick up their pets), also it's concerning that after already paying for a microchip you have to pay for services as well & they don't tell you that until they hand you all the information/paperwork (isn't it all supposed to be included after paying for the microchip)!?! They also don't really prepare you for anything you should look for after your animal had surgery. Having a dog not want to poop, pee, drink water is not good & can be dangerous. Our dog whimpered for a whole day & night, it also took 2 days before our dog wanted to eat anything, it took 3 days for our dog to finally poop & pee, she still refuses water so water is mixed into her food & the tattoo they claim is mandatory after being spayed/neutered looks horrible. Even for being an affordable spay/neuter clinic I wouldn't recommend this place.

posted: 07/26/2023

The great staff @ porterville non-profit spay & neuter removed a couple cat parts from me& I'm a new kitty

posted: 03/12/2023

I took me months to get an appointment. But once i recieved an appointment date and time it was like i almost won the lottery. I heard great things about this facility. The only thing i wish they would change is the process for checking in and picking up. I suggest to call a number provided. Leave your phone number and name and wait in confort of your vehicle then they will notify you in the order recieved to check you inside the facility. Then the same when picking up your pet. Waiting outside in the triple digits heat to get in line and wait was not cool. Other then that, it was still great.

posted: 09/09/2022

I visited this clinic on Friday 6/16/23 with a friendly pregnant stray cat, her name was Clementine. She was the sweetest cat you could ever come across and while she was a stray, I still loved this cat and wanted to give her a better chance at life, so I brought her to Hope for Porterville cats to spayed. Worst decision I ever made, I must have expected too much from these people. She went downhill quickly over the weekend due to severe anemia and while we visited TWO emergency vets, in Visalia AND Fresno, it was discovered her spay was done INCORRECTLY and UNPROFESSIONALLY because she was also hemorrhaging inside. I had to make the decision to put her down! Imagine how that feels? To try and help an animal and the people you trust to help you in that process aren’t careful of their work! I’m absolutely devastated and disgusted of how bad my experience was here. What was supposed to be a really good thing, turned into a $3,000 nightmare for us and I’ll never come back or recommend Hope for Porterville Cats or any low cost spay/neuter clinic to anyone. They don’t care about quality of life, it’s an assembly line get in and get out type of situation at these places. No pain meds or suggestions, directions or regard at all for your animals.

posted: 06/19/2023

Wonderful people! Definitely 5 stars We've fixed through this program multiple times and everytime we've been here it's a good experience. The new stray that adopted us is now fixed and vaxxed. Thank you!

posted: 02/26/2022