Vetco Total Care

Went here for just a general check up for our pet cat a few wks ago. Was very disappointed. The staff are ok but not very welcoming. You will not feel at home or won't feel like going back for a vet visit. When we got there, we were immediately shown into a room. I asked if it's ok if we let our cat roam around the room because she's getting antsy in her crate. The staff said yes as the room has already been sanitized. We wouldn't want her to catch anything there. But it wasn't cleaned even if it looked like it. Or if it was, the way they cleaned was not really good enough. When my daughter got in contact with the table while our cat was being examined, she had a lot of what seems to be dog hair on her shirt. We waited for a bit for the vet who upon arrival just felt her body combed through her fur a bit peaked into her ears and said she's a healthy cat. It just took her more or less 1 min to see our cat. $70 for just waiting pointlessly. No after visit papers, no nothing. We don't even know what our cat weighed that time.

posted: 09/15/2023

Staff is super friendly and knowledgeable! Been coming here since I got my dog at two months for all vaccines and other related care. Healthy pup = happy pup mom!

posted: 09/01/2023

The staff are very friendly. The doctor is very professional. She is very thorough with Diego’s wellness exam and explained everything clearly. My dog Diego is very healthy. Thank you very much everyone for being so kind.

posted: 04/17/2023

Conveniently located right next door to Petco! Get all you need for your new fur babies in one place. The vet is sweet and gave us tons of great advice on potty training.

posted: 05/04/2023

I told the tech to communicate to the vet (and any other employee) that my dog can be reactive and to not touch her face. I also told her that my dog does not bite, she only gives warning snaps, so no one is in any actual danger. Then the vet told me that my dog seemed friendly to her and went up to her, so she lowered her hand down to pet her face, and my dog snapped at her. Well, I told her not to touch my dog's face, and yet she did. The vet then put a muzzle on her for the rest of the exam. I'm really disappointed in this for a couple reasons. 1) I told them not to touch her face and to go slow with her, yet they didn't follow my instructions. 2) By muzzling her, it robs my dog the opportunity to eventually feel comfortable with these new vets. It also robs the vet the opportunity of earning my dog's trust. I've never had a vet muzzle her, so I'm really disappointed in this. My dog is anxious, yes, but she warms up with the right patience and I would hope that these employees would want to take the time and care to create an environment where my dog could feel safe to relax.

posted: 05/06/2023