Exotic Animal Veterinary Center

There are not enough words to say...THANK YOU for everything they do and have done for our bunny. Dr. Kanfer is hands down the best rabbit doctor I've ever come across. She is kind, prompt, very explanatory, understanding and goes beyond just being a normal doctor/vet she along with everyone on her team truly CARE about rabbits. She also wears a bunny necklace which we thought was the sweetest detail. Dr. Kanfer went as far as caring for our bunny who went into GI Stasis and took him for overnight care to her home with frequent updates during late hours when the emergency vet wouldn't. We almost lost our bunny but they did everything they could to communicate and treat him with the best level of care. We are so grateful and appreciate all the time we get to have with our bunny, he is binkying around our living room as I write this. They also have offered us resources the emergency care bill being high. We can not thank them enough for the love and care they've provided for our bunny and HIGHLY recommended this vet to any and all rabbit/exotic pet owners.

posted: 06/18/2023

This is best veterinary clinic to get your exoctic pets checked out at! They have rabbit-savvy vets in this clinic which is the reason I brought my little boy Ignacio. At the time I was a kid with no money but I knew I had to bring my little Ignacio here when I finally had the money for it and I'm so glad I did because you're definitely guaranteed the best care for your rabbits at this clinic. I am very satisfied with the service I received and so is Ignacio. I brought in my Ignacio for his first wellness exam in over 2 years and patiently waited in the lobby for a staff member to pick him up as this clinic is still following their COVID-19 protocol. Since the clinic is still under protocol you will have to wait in either the lobby or in your car and wait to receive a call from the clinic for your pet's report and for when your pet is ready to be sent home, they will also call you for other additional services and go over the costs if you decide to add any additional services for your pet's wellness exam such as medication, blood work, vaccines, etc. Through the phone we went over about Ignacio's wellness exam, blood work that was recommended , a vaccine that was recommended, some medication that was recommended to get sent home with if Ignacio got the vaccine, and the overall cost of the visit. I agreed to receive the additional services they recommended for my rabbit and in total our visit took about 2 hours. They sent me copies to my email of what we discussed during the visit and the costs. When I received my Ignacio back he seemed to be stress free unlike with his previous vet where he would be stressed out when I got him back so I'm very positive and believe that these vets were patient with Ignacio and gave Ignacio their best care! I will definitely be bringing my Ignacio back for his yearly wellness exams and vaccine as I am very happy with the service I received! 🐰🩷

posted: 03/16/2023

Just.. wow. I’m pretty sure that my cockatiel just received better healthcare than I’ve ever received! Dr. Wills and the rest of the staff were so nice, accommodating and knowledgeable. I could not have fathomed how much I would’ve learned about literally everything regarding my cockatiel as well as how thoroughly she would’ve been examined. They have private rooms and incubators, it’s the classiest veterinary center and they were looking after my cockatiel for over 3 hours! The only drawback was that the amount of time this would take was not communicated properly (we were initially told this was supposed to be a 30 min to 1 hour visit) and the cost which was a lot! I probably would not come here often but it was worth an initial checkup and all the knowledge we received.

posted: 04/18/2022

I love it. They took in my pet rat Sammy as a walk-in because there was a no-show. I'm so thankful for them because I had an appointment until 2 week out. And this was an emergency for my baby. They saw her, they checked her, and they loved her, and of course, my Sammy was all into it. lol, we started her medication, and hopefully, we'll be seeing some improvements soon. The Dr was so nice and helpful, explained what options we had and what she had. The nurse was so nice as well. We've been here before with my other rats, and we've always had a great experience when we go. They treat our pets like they were family. I love that.

posted: 04/13/2023

Extremely disappointed with their service. They suggested I pay for expensive lab testing for which the results were received about 10 days later. They knew it was critical that those results were received right away to insure the proper medication was prescribed. I called every day for the results to no avail. They knew time was of the essence. Now, that the results have been received nobody calls me back or answers my calls. I finally got through when I called from a different number and nobody was available to speak with me, and still no call back from a vet, tech or office manager. As a result my beloved pet is now dead and I am down $1,000 and I still don’t know what caused it. Extremely disappointed and will not recommend this place to anyone. As a result of their negligence my beautiful pet is dead.

posted: 04/18/2022