Palm Springs Animal Hospital

I am very comfortable and satisfied with Dr. Heinen, Wendy, John and Randy. Both our dig and cats have used their services. My pup had a very serious problem that they saw us through with a healthy dog now. Whew and thanks! We've been to 2 other vets in Coachella and we will stay with Dr. Heinen. He is professional, yet easy to talk to. Pricey, but that is the state of medicine everywhere. I trust my animals with them. My husband is a retired vetererian and is hard to please, so I feel we are in good hands.

posted: 09/11/2023

It's been over 2 years since I had my little one in to see the vet there. He wasn't fixed and had a heart murmur. I took him to see the vet to get a paper so that his license wouldn't be so expensive. He was an older dog that I had rescued from the shelter. New to the area I didn't know the prices. They charged me $550 to do a stress test and I guess a physical. They told me to bring in a urine sample and a stool sample that I was already billed for. The money I use to pay for this vet bill was one of the checks for $600 that they gave during covid. I would not recommend this place to anybody they charge way too much for the services rendered. I gave one star because they took the time to explain to me that this was just the beginning of what they wanted to do. All I needed was a stress test, we knew he didn't have long time to live. I took him on to keep him from being euthanized. And to give him quality of life while he was still with us. I believe I accomplished what I wanted but I could have saved a lot of money if I had gone somewhere else and made his life even better. So unless you're well to do I would not recommend this pet hospital to anybody.

posted: 03/27/2023

Dr Heinen cared for our 17 yr old westie until the end. He was always wonderful with him. When Billy passed peacefully at home the staff even arranged for his cremation. Now they care for our new rescue 🐶

posted: 06/25/2023

Palm Springs Animal Hospital is a great place with Dr. Heinin and his staff who are the definition of caring for the pets brought in and their parents (owners). The veterinarian crisis in the desert has put extra strain and stress on existing vets, and the result is they are at capacity and have to turn patients away. Dr. Heinin takes his time, explains clearly what and why about anything he recommends. Thanks to the good Dr. And his great staff!

posted: 04/07/2023

Unfortunately they are not accountable. They do not call with test results when they say they will, there are certain docs who only work certain days so there are more delays, also they did not provide me with an estimate for my dogs tumor surgery when they said they would. I am going to find a different veterinarian as I need to feel comfortable with a team....especially when they say my dog has a tumor.

posted: 03/21/2023