Country Club Animal Clinic

CC Animal Clinic is our go to vet since we moved to this end of the valley. Dr Roberts and her staff always go above and beyond our expectations. We cannot recommend this vet highly enough!! They literally saved our grand-puppy, a 10 week old basset hound and we are so so GRATEFUL to Dr Roberts. Coco and Boa LOVE their dr and the entire staff at Country Club Animal Clinic!!

posted: 05/03/2023

Previously I've been here and had great experiences. But now I can't even have an experience. I've been trying to set up an appointment for almost 2 weeks. I'm never called, never called back, always hitting voice mail, and when I do manage to get through they hang up on me mid conversation. I'm not risking my pet's health because you don't know how to communicate. I don't know what happened but you should be genuinely ashamed of yourself.

posted: 05/30/2023

This vet is incredible and truly cares for your little one. If you're close to this vet, do not hesitate to go here! They deserve 5 stars across the board. My pup even loves this place and is overly excited when he walks in the building. Yet, they're non-judgmental and know how to manage him professionally and with care. I've met with all the doctors because we've gone in for several different reasons and Dr. Roberts, Huston, and Taylor have been incredible. They really know what to look for and how to help your pup heal. The vet techs are on top of it and handle my pup with care. The front desk is professional, quick, and so kind. Jennifer, Clarissa, and every at the front desk is so kind and helpful. Every tech I've met with (it's usually Paige my dog sees, I believe) handles my wild pup with care. The office is also clean. You'll be happy you brought your pup here.

posted: 02/28/2023

Do not go to this vet unless you want to spend a lot of money. My dog started Heart guard from this location less than 6 months ago. I called today because they have been refusing to refill her prescription for them to tell us we had to come in and get ANOTHER blood test done to refill. This is after she told me that they recheck blood every 2 years. On top of it, I called them 5 times one day an no answer and no calls back from the vet front desk. They also leave no appts available if you have an urgent need to see a vet. They are booking 3/4 weeks out. Very disappointing and will not be returning.

posted: 05/10/2023

Took our dog Pretzel in for the 3rd time to have his bumps frozen. First 2 times it was $180 for his whole body from 2 different vets. This time they wanted over $600!!! No notice, nothing, no bid or quote. Then she had the audacity to come in and say that they made a huge mistake before and we actually got a huge discount the first 2 times and that we needed to pay up!!! WHAT!?!?! 1st they said it was per bump, then they said it was per ZONE on his body. Which is it??? This Dr. Roberts is as uncaring and unethical as they come. The front desk puts you on hold even when there is no one on the phone. They like to laugh and giggle a lot up there. I have called from their lobby when I was there waiting for an appointment to see if I was right, and sure enough, that's how this place does it. Guess our time isn't as valuable as theirs. I will not take my pets back here and I suggest you avoid this place at all costs as well.

posted: 07/22/2023