East Chapman Veterinary Center

We love East Chapman Vet Center! We became a retirement home of a local celebrity, Sunny, from the flowerdale nursery (yes, the friendly white cat). Sunny has been a long time patient of ECV and we moved our other kitty and 2 dogs to them after meeting them for our first visit with Sunny. Everyone, I mean everyone, from the front office staff to the vet techs to Dr Shayda to covering Drs in her absence, are lovely, helpful, kind, and compassionate. No one likes to go to the vet, except maybe Sunny. He is pampered and loved on the moment we arrive. He and our other animals are treated by everyone as if they are their own. I trust them to be honest, fair and guide me in making difficult decisions. In the last few months Sunny has needed to be seen quite a few times for his kidneys, and although it can be nerve wracking to spend so much time at the vet, every. single. time. I know he’s getting the best care. I see some reviews mentioning long wait times, the only time I experienced this was when I needed to walk in without an appointment (and I wasn’t the only worried pet parent having a stressful health situation at the same time/day) imagine having a full day of appointments but ALSO allowing walk-ins between appointments so that as a pet parent you and your lil baby get some relief the same day… I would assume there would be a wait, I know that’s not ideal but that’s pretty normal in an urgent non appointment situation. Thank you. Thank you. Thank you. To each and every staff member for making all our babies feel loved and cared for. You are appreciated beyond measure. ❤️🙏🏻

posted: 08/13/2024

This vet is the worst vet I have ever been to. I lost my one year old puppy due to negligence. I went here due to her swallowing a toy and they explained that the x rays were good and that she would be fine. Not even 24 hours later she was septic. I took her to another vet who said they should have done an ultrasound and that x-rays cannot show a tear or leaking abdomen. After that she went to the ER for life saving measures but did not make it ( which the ER was also shocked they did not do ultrasound). The lying was insane as they first said it was routine to not do an ultrasound but after questioning more they explained there was no ultrasound tech on scene that day because it was Friday. They were lazy and just wanted to go home and enjoy their weekend, therefore letting my dog die. You would think the right thing to do is to send the dog to another vet for an ultrasound if they did not have time or resources. (i did not get refunded for the x-ray nor were there any apologies or condolences for their wrong doing. Extremely selfish and cruel vet)

posted: 02/14/2024

Great place- if you’d love to WAIT and smell dog urine. I gave this company two chances to earn my business. Both times I ended up walking out after waiting 30-35 minutes to see a veterinary doctor. Both times I conveyed my disappointment with the office staff. This front office staff have told me to essentially deal with it or choose another vet. The manager even when so far as to tell me that because I was late, they’re making me wait. And to respect the doctor’s time in the future. Seriously, good riddance. I’m just sad with myself for wasting my personal time twice. Shame on me.

posted: 07/16/2024

I have been taking my Rusty here ever since I got her at 8 weeks old (she is almost 3). I never have to wait long, and the staff clearly cares about animals. Recently she needed a couple vaccines. They always call the next day to check and see how she is doing. The last time I brought her in they mentioned a couple more vaccines that were optional but said could be beneficial. I asked the staff to be upfront with me on if they thought it was necessary. I was given a great honest answer about it and chose to skip this vaccine, for now. I always suggest this vet to my friends.

posted: 05/27/2024

Really great, thoughtful team. They specialize in Bulldogs and their expertise shows! I really appreciate how they communicate and care for my English Bulldog. He actually gets excited to go in because he knows he is going to get affection from the staff. We were introduced to them by SoCal Bulldog Rescue, whom they work with extensively. Support this great business!!! 🤙😎🐶

posted: 06/25/2024