Montclair Veterinary Hospital

Dr. Moulton & Dr. Kline took great care of our 3 month old Rottie who needed his lower baby canines extracted. Friendly staff, clean facilities & capable pros! *update 10/20/22* I just got back from a vaccination vet visit and thought - Let me add a little more context to my review. I am a first time dog owner and puppy mom. Our boy is a Rottie. This breed is highly susceptible to parvo with a low survival rate if contracted. My husband and I have been very diligent about his wellbeing in this early stage of his life. I am new to California and our area. We got a recommendation to visit Alameda Veterinary by a good friend who has been using them for years for their dogs. We felt that we were incorrectly sized up there and that our concern for some specific issues for our breed puppy was not thoughtfully considered. After reading ALL these reviews for Montclair with the most recent being an unfortunate series of events, I went with them because of their older reviews about the competency of the staff and they were the easiest to book for a procedure we needed to have done. Although the entity that took over does not seem to have an attractive track record for the way they run business, our experience with the STAFF - the people who are actually touching and diagnosing our lil guy - IS AMAZING!!!! Dr. Rachel Moulton is kind, considerate and straightforward (keeping it straight, no need for chaser is a huge plus for the New Yorker in me). We are aware that we are behaving as helicopter parents for this lil guy and can laugh at ourselves about it and it means a lot that she knows how to handle us with reassuring, respectful communication, even if we SEEM as though we might be second guessing her recommendations, it's not about her, it's our nervousness, we respect her and she seems to not take it personal. Hopefully she'll see this review and confirm that we have the utmost respect for her expertise and we will relax a little more with every passing week LOL. Dr. Rajmaira - awesome, patient and so sweet. Dr. Kline, who helped us with a dental issue was much of the same and Ayada (if I have it right) at the front desk is always welcoming, willing to go the extra mile to help us get questions answered. We couldn't be more happy in their care. I have had pets in the pasts and trials and errors with veterinarian offices. This is one of the 2 best experiences I've had in 20 years and we hope to bring our growing furson here for the duration of our stay in the Bay! :-)

posted: 10/20/2022

Dr Moulten is bad news. Please avoid and find a vet that will have your pets best interest at heart instead of their own pocketbooks. Our cat was in the ER this week because she stopped pooping and was eating less and very sickly. We brought her home after her labs came back normal. The ER recommended a sonogram or X ray if things persisted. All ER records were sent to Montclair Vet, our primary vet, to review. Going into the weekend, on Friday, we asked Dr Moulten for a referral to an emergency clinic that does sonograms on Saturday in case things don’t improve. The referral would expedite our cats care and save us money. Dr Moulten refused even after reviewing the records from the ER. Clearly not out to help patients in distress unless there’s $$$ in it for them. Our cats belly is hard and all other vets I talked to recommend a sonogram if the situation doesn’t resolve soon. Even Montclair vet was fairly dismissive of the situation but said that we should go to ER if needed, but they would not help expedite our care or save us money. Bad client care when we are dealing with a cat crisis, just because they haven’t personally seen our cat this week (because they aren’t open at night when we needed care!). The records from the ER should be more than enough. Total racket.

posted: 08/18/2023

It was my first time at this Vet clinic. The receptionist who booked the appointment was helpful. I'm glad she said it's next to the Lucky's and under the Back of America building. That helped me to find it! Parking is difficult, so arrive early to give yourself time to find a parking space and not miss your appointment. The staff inside are lovely. They were gentle and caring to my rabbit. I overheard a guy who said his dog hated going to another Vet clinic, but his dog seemed to like it there with them. You can tell they really like animals. My only complaint is they thought it was cute when a Labrador was getting riled up, jumping around and barking loudly in the waiting area, which made my rabbit very scared and nervous. Luckily my rabbit was secure in his carrier. I thought they would have been more considerate about that, which is why I gave them four stars.

posted: 10/20/2021

I needed a travel certificate of good health for my cat. Montclair Vet gave me an appointment in short notice and the receptionist was very flexible so kuddos there. That said, I was quoted $150 on the phone for the certificate. When I arrived the took me and my cat in, the vet tried to add a rabies vaccine saying she could not do the certificate without it even though I had proof of a rabies vaccine with due the next dose not due for at least another year. Of course the rabies vaccine they wanted to add was like $90. All in all they wanted to charge me upwards of $370. I told them I could not afford that and that my cat did not need the vaccine after some arguing they finally accepted and gave me the certificate for around $280. That's 1.86x the price they quoted me on the phone. To add salt to injury they messed up some info on the certificate and when I mentioned I needed it corrected they refused. Goes without saying I won't be returning to Montclair Vet.

posted: 03/18/2023

I have just returned to Montclair Vet, after about 3 years with our new dog. Our old dog was a patient there but passed away over 2 years ago. I have been very pleased so far. We have been to two appointments in the last few weeks and I have found the staff so responsive, attentive and patient. Stephanie was the tech we met first and she could not have been more warm, friendly, professional and so sweet to our dog! Dr. Kline was also very kind and patient. I am so happy to be back! Thank you!

posted: 11/21/2022