After Hours Animal Hospital

A while back, Trujillo really saved my dogs life after we adopted her from SEACCA and she was deathly sick. After that, they were my go to vet office. Everything got fishy after a while when I would send her in to get an allergy shot and I would hear the workers in the back passing her around and asking each other “did we give this dog her shot?” Then “idk but probably” and then I’d get charged. It took me a long time to share why I stopped going, but here we go! I took my dog to get groomed there one day and everything looked fine until I after I paid and took my dog back to my car. I noticed there was blood all over my pants after she jumped on me, excited to go home. Afraid, I looked at her paws and one of her paw pads had a gash in it, from the clippers they use to cut nails. I went in and said “hey my dog is bleeding, what happened?” And they send back for the head nurse and she comes out crossing her arms and saying my dogs “nails were so over grown and bad that they were digging into her paws, and that’s what happened when they pulled her nails out of her paw pads.” Firstly…I’m obsessed with my dog, I look at her nails, skin, teeth AND EVERYTHING everyday. I would have never let her nails get that bad. So that fact that this lady lied to my face and was essentially trying to shame me in front of her receptionist and another customer made me tear up. I tried defending myself and she got really aggressive saying “well what do you want us to do about it? WHAT DO YOU WANT?” And I broke. My voice cracked and I was holding back my tears and I just asked her for some gauze and they should have let me know she was hurt before I took her to walk across an asphalt parking lot. I sat in my car for 20 minutes and cried. The bad of this place outweighed the good. There were small things that happened every time I took her there, but I refuse to go in there now. So beware.

posted: 05/29/2024

My dog had a mass removal here less than two weeks ago and I really wish I had done more research on this place. We were handed two bottles post surgery (pain and antibiotics) but zero after care instructions. No one called to update us post surgery. The office staff are rude and unprofessional. No one told us he should be immobile post removal (and they did not prescribe anything to make an 11 month old pitbull puppy sleepy to keep him immobile.) I called SIX times post surgery trying to get aftercare instructions and a follow up appointment. Every time I was told to call back or they didn’t give appointments out until 12 hours prior. I called day 7 post surgery because his bandage started smelling and he was limping and I wanted to make sure it was not infected. Again, RUDE and incompetent person on the phone. I don’t even know if the vet knows we were trying to contact him but it appears based on other reviews, they know the staff is bad. I had to go to another vet for his follow up care (after paying over $2000 to after hours) and they called to request records and after hours told them they would send it and never did. I followed up the next day and they said they never received a record request which was a lie because I was standing right next to the new vet when they called and spoke to someone. The new vet is trying to help us control the bleeding (vessel needed clamping) but he may lose his leg if we can’t get this under control.

posted: 05/18/2024

Trujillo will lie to you he said my dog cancer was spreading it really brought me down mentally... i took him to another vet got xrays there is no signs of cancer i brought several dogs/cats here my list is endless but will not be returning here. here are some photos with no cancer His solution was to either amputate his leg or to put him to sleep. I took my dog Chucho to JH animal hospistal and dr kim really helped me. Once i told the nurse what if i take my dog to mexico which i didnt her expression changed this hospital and santa fe animal hospital are same thing here theu did my dog surgery over they lied to me. Hope you rot. You can pictures of my dog happy now and some xrays with no cancer

posted: 03/30/2023

I trust this vet with my animals - I wish I knew the doctor’s name, but he is so caring and has helped my cats get back to full health when they’ve been sick. I recommend this place :-)

posted: 07/30/2024

I have been taking my dog Bruno to this hospital since 2014, and let me tell you, he could not be in better hands. Dr. Trujillo is amazing and extremely professional. Robert has also helped me several times and he is great too! The hospital is always very clean, and the staff has always been very very helpful. Thank you After Hours Team!

posted: 10/05/2023