Newport Center Animal Hospital & Pet Hotel Suites

I've brought my 100 lb German Shepherd here several times and Dr. Rizk and his staff consistently go above and beyond to ensure my dog is well taken care of and that I am comforted and well assured he is in good hands. Every time I pick up my boy he's got nothing but a big ole smile on his face! Highly highly highly recommended!

posted: 01/25/2023

I recently adopted a couple kittens as a surprise for my children. We took the kittens to Newport Center Animal Hospital to get checked out. I was so impressed by how friendly and helpful the entire staff is there. Dr. Rizk and his staff took such great care of us during the entire process. We were sent home with a few products to help us get started and have what we needed right away to ensure that our new kittens were comfortable. If we had any questions or concerns, Dr. Rizk kindly tended to us. I recently returned for our kittens' vaccinations and I was treated in the same friendly and professional manner as my first couple visits. My kittens are very well taken care of there and we always leave happy. Thank you for all your help, Dr. Rizk!

posted: 05/13/2020

Dr. Anthony Rizk and his staff at NCAH are super friendly and professional. I called to make an appointment for a check up and grooming for my two, poofy Pomeranians, and they were able to take both dogs in on short notice. My pups both received excellent service and a cute summer cut! The last groomer I took my dogs to traumatized them, but today they came back happy and carefree! NCAH is also quite affordable, and they take all Covid-19 safety measures into consideration. They even come straight to you, and you don't even have to leave your car! Talk about excellent service!

posted: 06/15/2021

I entrusted this facility to care for my dog for 4 days and 3 nights earlier this month. From the moment I picked her up, she was urinating blood (and urinating every single hour which is clearly unusual). I called them but they were closed so I left a VM. I had to take her to the pet ER and $700 later it was determined that she had both a UTI and a staph infection. I never got a call back from the VM I left. When I called them to let them know what had happened they claimed absolutely nothing was wrong with her when she was there. They agreed to refund me but not to help cover the $700 emergency bill resulting from their negligent care. Anyone with a legal background will tell you that their admission of guilt lies on their willingness to immediately refund me for my dog's stay - even if they outright do not admit any fault/guilt explicitly, this alone is an admission of fault. I only take my dog to pet boarding places with a vet onsite to ensure that any health issues are addressed on the spot. My usual boarding spot didn't have availability the week I had to travel, but I won't be taking that chance again. I warn you not to board your pet here due to the negligence they clearly have in regards to your pet’s well-being.

posted: 06/25/2021

I question the kenneling methods managed by this facility. My dog 10 (year old lab) from the moment she was picked up this morning has not been the same physically or emotionally; she is non engaging, not sure if that’s normal. I’ve never once in 10 years wolf down her food like it’s her last meal - she won’t eat Almost like she was drugged or deprived. We’ve had her back 12 hours and she is a different dog. We are considering taking her to the vet tomorrow am. Proceed with caution for extended stays here. (She was there 3 nights) never again in any kennel that’s for sure.

posted: 08/02/2021