VCA California Veterinary Specialists-Murrieta

We suffered a terrible loss on Friday with the loss of my daughters English bulldog suddenly and tragically . As we rushed him to VCA with the hopes of him making it. They met us at the door and rushed him in and did the absolute best they could immediately . The staff is super compassionate. The doctor gave her heartfelt condolences. And the staff just went above to make us comfortable under the circumstances. The pricing for his cremation was extremely reasonable. I highly recommend VCA and their staff for their compassion to our for babies!

posted: 07/30/2023

This review is for the ER. I warn you, do NOT bring your pet to the ER here. I took my baby to emergency Tuesday night for help. They took him to the back and I didn't see him for 4 hours, 10pm-2am roughly. He had been given pain medicine so when we got home, I carried him into the house and we slept. A few hours later I called him to go outside to potty. He could barely get up, couldn't keep his legs under him and he could not walk. He had no control over 3 of his legs. I want to know exactly who performed which treatment on him, their credentials, training, and job performance history, and if there are cameras to monitor the back treatment areas for quality control, competency of care, ethics, and accountability. I understand most treatments are not performed by the doctors, but done by the techs. When i obtained copies of his records yesterday I was told a doctor would call me to discuss why this happened. I did not receive a call. I don't want to hear they were too busy to call the same day. Their mistake resulted in the loss of my precious baby, who went there for help and left in worse condition then he arrived due to someone's mistake or incompetence! He could walk before that night in the ER then after that visit he could not walk! Do not tell me in your response to contact your office, because trust me, that will be happening. This review is strictly to let the public know of my experience with your ER.

posted: 09/22/2023

My daughters had to bring their cat there last week for a *quality of life * check. Their poor kitty had been battling a rare cancer and it was sadly time to say goodbye. The entire staff was very kind and Dr Jessica was wonderful being with us and precious Anastasia at the end. Thank you so much ❤️

posted: 03/20/2023

I am a first time cat mom and brought my 2 year old cat, Puddy, here when he wasn't doing well yesterday. I was scared and the VCA team was outstanding. I couldn't ask for a better experience. I would give you guys 500 stars if I could. Thank you so much for truly caring for our Puddy. His sister is so happy he is back home and feeling better. :)

posted: 05/18/2023

That you so much to the team at VCA Murrieta. I came in Friday morning with my kitty who could not walk. The girl at the front desk told others right away that my little baby didn't look good and they took her back immediately. The veterinarian, Jessica was very patient, knowledgeable and understanding as i had to make the hardest decision of my life and say goodbye to my sweet girl after almost 19 years. Thank you all for helping me.

posted: 03/13/2023