Sylvan Veterinary Hospital

The vets and vet assistants are very nice and good at their jobs. The receptionists like to power trip sometimes, can be very rude, and often seem slow at their jobs. If you call, expect be on hold for awhile. The prices are not good. Close to fair prices, given the quality of care, but certainly not good value. For the cost of services they could certainly afford to hire better receptionists. Wait times can also be pretty unreasonable. Perhaps understaffed but again feels like somebody is prioritizing high profits over a quality business.

posted: 09/08/2023

We have been taking our pets to Sylvan Vet for years, ever since they were puppies. They have always been the most caring individuals; staff & doctors and we will never go anywhere else! We recently had an emergency with our senior dog and let me tell you Dr. Pam and her staff were absolutely fantastic! Dr. Pam and her staff stayed after hours to ensure we got our pet questions answered and the staffed helped us get our girl safely to the car so we could transport her to the hospital. During covid we also had an emergency, and that Dr came out to our car, he stayed and answered all our questions to make sure my husband was completely at ease with what our options were. Sylvan Vet Thank you for being so caring. Best in my opinion

posted: 04/28/2023

My dog is about as nervous as a dog can be going to the vet, and isn't always the easiest patient to care for. It's a stressful experience for her which can make it a stressful experience for me as well. I have nothing but good things to say about Sylvan Veterinary Hospital and am so grateful for their caring, compassionate and knowledgeable staff. Dr. Roussell is fantastic and takes the time to listen to and discuss any concerns I have.

posted: 08/03/2023

I use to take my animals to this vet office because it was close to home. They're usually busy, quick with service, and a little pricey. That can be good or bad depending on your needs. I have 4 animals, and like to do annual check ups on them all. One of my cats has hyperthyroidism and needed to be tested to confirm if his medicine dosage was still effective, to be able to get more refills for the medicine. My male cat had already been seen at this office 3 times in the past year (has a file), and the office was verbally told as well as given medical diagnosis paperwork informing them of his hyperthyroidism diagnosis. I scheduled an appointment to have him tested to check what his thyroid levels were and to get a new prescription for his medicine. I explicitly asked if the test they were doing would provide thyroid results because this is what I need for the new prescription and was told they understood and provided pre-test care instructions (no food or water passed a certain time) and to give a sedative before coming in for their safety (normal for this male cat). I brought him in for his appointment, and it was done quick without issues (Cost = ~$200 for sedative and test). I received a call from the vet in a couple days to discuss the test results. The vet introduced herself and confirmed I was my cat's owner. The vet then informed me that my female cat's results were in and it looks like she has hyperthyroidism. However to be 100% sure they would like to run a test to check her thyroid levels again for comparison and asked if I wanted to get that scheduled (Cost= +$150). I informed the vet that my male cat does indeed have this diagnosis already (been about 2 years at this point), and that I'm not willing to pay for another test to receive a diagnosis he already has. We wrapped the call pretty quickly, and I haven't taken any of my animals back since. I highly recommend Ceres Veterinary Clinic or Standiford Veterinary Center over Sylvan Veterinary Hospital for your animal health needs.

posted: 06/20/2023

Love this vet. The people here are all nice and the vet actually cares about our pets. They don’t do anything unnecessary just to up-charge. We bring all of our dogs and cats here.

posted: 02/06/2023