American Pet Hospital

AMAZING job with my dogs ear crop. They have the best pricing within a 2 hour radius. Doctor did a fantastic job with the shape of the crop, and did exactly what I requested. Plus The staff was extremely kind and accommodating. 100% recommend this office!

posted: 09/18/2023

I recently got a kitten and scheduled a wellness check that was $43(weekend price), I was hoping to get more information on vaccines, spay/neutering, and a proper cat diet. Dr Jacobs came into the room, put a stethoscope to her and said “looks like a healthy cat” and left. He was in the room for 1 minute at most. He did not introduce himself, he did not ask us if we had any questions or ask anything about the cat. He did not touch the kitten at all so I don’t know how they can charge any amount of money for what was done and call it a “wellness check”. The experience was very bad and very impersonal. I expect a vet to show that they care about an animal, he instead seemed afraid of my 6 pound kitten. Big waste of money and very disappointed.

posted: 09/17/2023

My review is not to help the office but to help someone looking to help their pet. This office is cheap, but it’s cheap for a reason. Do not let it fool or trick you. Yesterday at 1 pm our 1 year old dog went in for c-section surgery. Was sent home with no pain meds, no antibiotics. No discharge paperwork. They did no labs. No testing. No recommendations. So we thought everything was okay because YOU TOLD US SHE WAS OKAY. She was sent home sick. Well, today at 9 am she died from septic shock. Thank you, for putting my mom in the position of cremating her dog today. She would be alive- if we went to another office that cared more about the animals than taking their lunch on time. Oh, and thank you for not answering your phones nor calling us back yesterday. Really appreciate all of your hard work.

posted: 06/13/2023

I wish there was a way to give zero stars. We brought our Doberman puppy for an ear crop and after a ridiculous wait (1 hour past our appointment time), the employee that came out to do our intake asked me 3 times which crop we wanted as though he kept forgetting. We asked for military crop because recovery is easier and given the age of the dog we wanted to guarantee ears properly propping. When we picked up the dog, lo and behold, wrong crop! When I called to dispute, they brushed me off with an attitude of “deal with it” and the only remedy for this mess up was to bring the puppy back for yet another surgery in two weeks. Cropping to begin with is a painful experience for the animal and it pained me to take him to begin with. To put him through this pain more than once is not ok for a cosmetic surgery. I refused the second surgery & asked for a refund as we did not get what we paid for. The manager that was supposed to call never did despite multiple calls. If you care about your animal family members, keep them far away from this place. They lack accountability, customer service, not to mention empathy.

posted: 03/27/2022

I just had my puppy put down(kidney). In my time of need and for the Brandy Girl, American Pet Hospital handled everything professionally and with great care and concern. Thank you, so very much, Duane Click.

posted: 03/26/2022