El Gato Veterinary Hospital

Have been bringing my pets (and strays!) for services for as long as I can remember (30 years?). Never had a bad experience and our pets have always and continue to thrive under their care. They are always professional, caring, thorough and respect your time (rare to have a wait!). They obviously love our animals and treat them as if they were their own.

posted: 02/19/2022

Dr Bibb, Katherine, and the rest of the team of techs have always cared lovingly for our various pets over the last 24 years. Even our current cat is well taken care of despite his often difficult demeanor. I credit El Gato Veterinary Hospital for helping this challenging cat overcome many health issues over the last 17 years so he can continue to celebrate many more birthdays. Thank you El Gato team for your dedication to the health of all living things.

posted: 07/23/2022

We've been bringing our pets to El Gato since 1987, and have always valued their friendly, professional service. Dr, Bibb and staff have given each of our cats, rats and Vizsla the best of care, and helped us navigate option as illness and old age made their inevitable appearances. Their excitement over a new pet was only exceeded by their kindness and compassion as we had to move to palliative treatments. Office time was never rushed, and follow-up phone calls provided great guidance. A recent visit with our 4YO cat reminded me again why El Gato is still the best. Even with COVID restrictions, the friendly parking lot pickup of cat in carrier, car window cc payment, and a follow up (masked) conversation with Dr. Bibb left me feeling like something was still right in the world.

posted: 10/01/2020

I brought my ~9 mo kitten in as a first time patient here, he wasn't keeping food down for over 24 hours and they got me in within hours of my call. I told the vet techs his symptoms, they asked thorough questions & were very kind and personable. They took him in & I waited ~20 min for the vet to return with a full list (with prices) of treatment options and her recommendation given that there was no clear signs of what's causing his sickness. I went with the vets recommendation of blood work (to rule things out), and a stomach-calming shot with bedrest and baby food. I was disappointed that I left with no clear indication of his sickness, but the vets recommended treatment worked a charm and he's as good as new!! She suggested its just a passing sickness, and called me the next day with the test results. Attentive, compassionate, and affordable treatment at this vet office. I will be returning! They even have an app to make scheduling appointments easier and track your pets ongoing health!! So cool!! Update: We booked an appointment same-day through the appointment portal, its incredibly simple & modern and much appreciated when compared to other vets (and their prices) in the area. Unfortunately I had to cancel last minute and they were incredibly understanding with no fuss! Looking forward to our next visit!

posted: 03/08/2021

If you value your pets' care and the relationship you have with the people who provide care to your pets I highly recommend the Doctors and staff at El Gato Veterinary Hospital in Los Gatos. During my first visit to El Gato, I first met with a Vet Tech and then the Veterinarian Dr. Bibb to discuss the background and medical history of my two cats, and any current or ongoing issues. One of the cats had a recurring digestive issue that no other Veterinarian seemed able to properly diagnose and no antibiotic, special diet or medication seemed to resolve. Dr. Bibb prescribed another medication for her condition and briefly explained why she believed it would help. In less than a couple of weeks, for the first time in several years the condition had finally become better thanks to the experienced and knowledgeable Veterinarian. At El Gato I am told what to expect with any treatment, instructed when and how to administer any medications for my animals, the process of any procedure is always explained to me in terms so that I understand. My questions are answered. If there are options for treatment the outcome, costs and follow up are discussed. I do not have insurance for my pets but I think the front office staff, when possible, is happy to assist you in completing your claim forms. My experience with the staff at El Gato Veterinary Hospital is that they are attentive to the needs of my pets and my needs as the pet owner and the person paying for the care. Their prices seem fair and, in my experience, more than competitive particularly for the level of experienced care, knowledgeable treatment and compassionate service. The entire Staff is always friendly and professional, the environment is always sanitary, calm, and welcoming which is especially great if you have a pet that does not like to be away from her/his home. Sometimes El Gato can be busy with people and their pets seeking medical care but things never seem hectic. If I call or email with any questions or concerns I always receive a response no matter what my question or concern may be. I appreciate and value their on-site state of the art equipment, personal attention, and care along with the convenience of their digital records system for your pet's medical records, vaccination reminders, the ability to schedule appointments, automated appointment reminders, and other conveniences that enhance the care for animals . If you are not delighted with your pets' current Veterinary Care, are new to the area, or in the process of getting a new pet and need to find a Veterinary Hospital that can provide the proper care for you and your pet I urge you to give El Gato in Los Gatos a call. If your pets' care and the relationship that you have with the people who provide care to your pets is important to you, I highly recommend the Doctors and staff at El Gato Veterinary Hospital. I am grateful for all the Doctors and staff at El Gato have done, it has made an extremely positive difference in the lives of my cats and my own.

posted: 06/01/2018