VCA ASEC

I brought my dog to VCA ASEC for a splenectomy. (She had a large tumor on her spleen.) It was expensive, but the doctors are highly recommended by people I trust, and the facility is well staffed with competent people. They are very organized and service quality remains high even during busy times. You are given appointment times for pet drop off, pick up, and procedures such as suture removal. Discharge instructions are thorough and provided in a packet by a doctor's assistant who can answer any questions you have. As for the procedure itself, I received a call from the doctor both before and after surgery. Since my dog was spending a night in the ICU, I brought a couple of cans of her regular food. Upon discharge, I was told that she ate a good breakfast of the food I brought, and the extra can was returned to me with a hospital label indicating which dog it was for. The entire experience felt like: "Don't worry, we do this all the time. We know what we're doing." which honestly was all I wanted.

posted: 07/30/2023

Came here while visiting family in LA for a ucla graduation and we are forever grateful for the staff here, we were here for a few hours and we witnessed the staff interact with regulars and with new people/fur babies and they honestly treated everyone like VIP, they were honest, caring and upfront with fees before moving forward with care or treatment. If you need an emergency veterinarian, don’t hesitate and come here. This place has everything you might need to get your fur baby taken care of.

posted: 06/17/2023

We had a really positive experience at this VCA location. Our 1 year old goldendoodle Tobi was having stomach problems, and he wasn't eating. The vet and staff here were extremely communicative, patient, and thorough. I could tell they were organized and cared about making sure Tobi was healthy. They suggested that he stay the night to receive an IV. I was nervous to have him sleep there, but when we picked him up he was completely back to himself, and I could tell he was getting great care throughout his time there. I was hesitant seeing other reviews, but our experience was truly beyond what I could have hoped for. Thank you so much Dr. Ross and the staff!

posted: 08/09/2023

My poor baby boy got very sick a few weeks ago and I had to rush him here. Although the wait was quite long the staff here are honestly amazing and I really appreciate each and every one of them. I’ve had some really bad experiences with ER vets and now I will only bring him here if he ever God forbid needs to go back. I trust the vets and the staff here - they are both very competent and also empathetic. I’m so glad that I brought him here instead of the other VCA on Sepulveda. I went there the other day to get his prescription food and in was like being in the twilight zone dealing with them. I highly recommend this ER clinic.

posted: 09/05/2023

I've brought my dog here twice for emergencies. Once at 2am on a weekday and another time during a holiday weekend. Both times my dog was admitted quickly and overall the experience and support was positive. The doctors and diagnosis all made sense and was explained fully. Wait times are what you'd expect, not immediate and not exclusively long. I didn't feel like I was ripped off like some other reviews. Definitely will come back if I need a 24/7 vet ER.

posted: 07/02/2023