Urgent Care Animal Hospital

This place is definitely a scam. Do not take your pet to this place. I took my cat to this place because they have emergency service. After a long wait I was able to see the doctor. And my cat has eye issues and ear issues. They charged me $150 for cleaning my cat's ear but there's still a lot debris left in his ear. Are you kidding me????? And when I called them to ask why they did such a bad job their explanation is my cat's ear is "extremely dirty". Excuse me???? If my cat's ear is nice and clean why on earth would I pay you $150 to clean his ear? And you told me you already did your best. Who would say that after seeing the pictures of my cat's ears? And the guys name is Edward. I have been to other hospitals. They charge me less and did a better job. Do your pets a favor, find another responsible place.

posted: 07/30/2024

I highly recommend the Urgent Care Animal Hospital in Eagle Rock. Me and my mom took our cat in because she was very sick. They told us she was in critical condition and she needed to stay there at the hospital to be treated. They explained everything to us and even helped us with the cost because it was an amount we could not afford. The doctor's and technicians were very kind to both our cat and to us. They always asked if we had any questions. They took such good care of our cat. She went through a lot for months but today because of the caring doctor's and technicians she is fully recovered. She would not be alive if not for them. All of the staff there were very kind. This place not only cares for your pet but for the owners also. We were always treated so nicely there. At one point our cat had to have bandages that look like she was wearing a pair of leggings. They were pink with hearts. Alex the technician did a great job at putting the bandages on her. I cannot say enough about how great their service is but the best part is they all have very kind and loving hearts. Again I thank the doctors, technicians and all the staff for taking wonderful care of our Bebe. If not for you I would have lost my BCFF (Best Cat Friend Forever)😊❤️

posted: 07/31/2024

I was very impressed and greatful to the staff at this clinic. They are very service oriented and caring. Felt my pup was in good hands. The receptionist are warm and friendly. The techs are really sharp and compassionate. The Vet was thorough explained everything to me and was so open to questions. I had to leave my dog overnight for immediate care. I love that they initiate update calls and really spent time letting me know how my dog was doing. They were truly awesome.

posted: 05/31/2024

Some reviewers wrote concerning whether the reviews were real -- this is a real review. Took my dog here as I was having difficulty getting previous doctors to listen to my concerns - figure out what was going on with my dog. So this was a new vet experience so I was nervous. The Doctor and staff were very courteous, kind and attentive. The doctor was thorough and listened to all my concerns and went out if his way to educate me on the condition options. Highly recommended.

posted: 04/25/2024

We were in need of an emergency visit in the evening. This animal hospital had availability and was able to help with an urgent surgery. They took great care of our dog and we were able to go back home that same night. After the surgery, we had some follow-up appointments that were very helpful and efficient. I highly recommend this animal hospital!

posted: 06/23/2024