Animal Hospital of South Bay Rolling Hills

I would not recommend this place to anyone. Very rude staff that seemed overwhelmed by a young dog that was excited to meet new people. Was a routine exam of ears and body and they took my dog to the back to perform the exam instead of in the room, which is what my regular vet does. I heard my dog yelping and whining which was shocking considering she was there only to have her ears and body checked in a basic exam. They were very rough and unkind to her the entire time. The vet told me he would recommend sedating my dog to come to the vet - which I have never heard from any other vet, and she's had to be restrained for X-rays before. I left shaken and horrified. I don't know how people like this work with animals and I will never be back. Edit: The response from the owner did not address why I heard my dog yelping and whining from a basic exam. The staff, except for one receptionist, was unkind to my dog in front of me and I am very concerned about how they treated her in the back. I would not trust them - especially if you have a larger dog. From the owner’s response, it sounds like this isn’t the first time they’ve had issues handling dogs.

posted: 09/24/2023

Animal Hospital of South Bay - Rolling Hills has been absolutely phenomenal the moment I walked in. I got my first puppy several months ago. I took her to them for her initial visit, signed up for the puppy package, and they took care of everything. When I was ready to spay my puppy, they did the blood work and she came back with abnormal liver values. When they continued to be abnormal, Dr. Walker referred us to a specialist who did further testing to determine if she was ok for surgery/ if she had any serious problems. When the long awaited day of my dogs spay came, I was extremely nervous. She is my baby, and I had been on edge ever since hearing she had abnormal values. Dr Walker texted me before she went in, and both times I called to check in on her the receptionists took the time to go back and check for me. I even got a picture of her in recovery! I feel like this was above and beyond and made everything less stressful for me. Every-time I've called to talk with Dr. Walker about my many questions she has been extremely patient. Her dedication to her job is very impressive and appreciated!! The vet techs I have met have all been incredibly sweet and kind towards both me and my pup. As for billing. Maybe the practice is more pricier than normal, but in my experience the only vets I've been to that were worth their salt were a little more on the pricier side. I would pay anything to have my dog in competent hands. Every single bill I've received from this animal hospital has been itemized, and I've never noticed any head turning charges. My Sadie is now recovering from her spay/liver biopsy and even though it's only day 2 she is already eating, drinking, and (while sore) being her normal self. Thank you Animal Hospital South Bay Rolling Hills!!!

posted: 10/20/2022

We just moved to this neighborhood and we are super glad we found this clinic. The vet took care of my dog in an absolute nice way. She answered all my concerns and questions. The technician was super nice and friendly and walked me through my dog’s treatment procedure. The front desk staff are nice as well and treated my dog very well! There are many parking spaces outside. Highly recommended! I will take my cat here as well!

posted: 07/29/2022

I feel very safe bringing my Zoe there, everyone is so kind and gentle with the animals, it’s a pleasant place to be.

posted: 07/21/2023

Dr. Gilman has been an amazing vet for our guinea pigs, Crouton and Cece. She pinpointed our Crouton's heart disease and saved her life. We will be forever thankful! I love how the office always calls to check up on how their patients are doing after an exam.

posted: 06/23/2023