Gentle Care Veterinary Hospital

My experiences with the staff at Gentle Care have always been pleasant. For every appointment, they take the time to review with me the recommended (sometimes required) services/procedures and detail the cost of each item. As a fur mom without any base knowledge of pricing for these medical costs and knowing that vet visits are always pricey, I was satisfied with Gentle Care as my main goal has always been to ensure my furry family members maintain their health. Recently, my 14-year-old cat reached the end of the road, and I had to make the heart-wrenching decision to let him cross the rainbow bridge. As many fur parents will understand, the struggle to determine if you're making the call too early or too late is incredibly difficult and painful. But that day, I knew time was running out, and I called the Gentle Care staff to plead for any open slots. They were sympathetic to my situation and offered to call and confirm their appointments in the hopes of any cancellations. Miraculously, an afternoon slot became available. Saying goodbye is never easy and when the time came for me to check in for the appointment, the staff was incredibly kind and placed me and my cat, Kona, in the room towards the back to allow for some privacy. Initially, Dr. Vaynberg suggested possible options to heal him, but once the test results came back, Kona's fate was sealed, and the kind thing to do was to let him go. Dr. Vaynberg and the staff made sure I finalized all the arrangements before Kona's last breath, and I was able to stagger out to my car without seeing anyone, and I am grateful for that. I know everyone has a different experience with Gentle Care, and for me, they have offered excellent service from the start to the end. I want to thank Dr. Vaynberg for being so kind and understanding during that terribly difficult time and for allowing me the time to properly say goodbye to the best bitey love kitty. Thank you to the staff at Gentle Care for doing what you do.

posted: 09/20/2023

Just want to express my utmost gratitude to this company. I am so thankful we finally switched to this vet after a very traumatic vet experience at a different vet nearby, for my one pup. We had a vaccine appointment today for my fear reactive pup. The entire team from the front desk, to the doctor, to the vet techs were amazing through it all. It takes a lot of patience and empathy to help a reactive dog during a vet visit. They carefully had a plan for my girl moving forward and for future vet visits on how best to approach the situation. I want to also emphasize they all were very accommodating to when I asked them not to reach for pets/acknowledge my pup as it’s the best way for her to warm up to staff. You can tell this vet practice is very well run and professional. The facility is well maintained and clean. They all did awesome and I trust them to care for my pup in the future. Thank you from the bottom of my heart ❤️

posted: 02/25/2023

Dr.Yoon was very knowledgeable and reasonable. He gave me multiple ideal options considering my pet’s age and my financial situation. Very impressive.

posted: 08/22/2023

I will definitely give 10 stars if there is a 10 star option! :D I don't usually do reviews but Gentle Care has earned it. Before bringing my then 8 week old pup Levi home, I have researched in the area for a vet clinic and have chosen Gentle care for good reviews. Indeed the good reviews are all true. My pup got sick when he was 9 weeks old and brought him to emergency and then a follow up check up with Gentle Care, Dr Lim was so helpful and informative. He addressed and handled all my concerns regarding Levi and was so happy that our pup recovered fast and is very well and healthy now. The staffs are also very helpful and friendly. We got the Puppy Package for all of Levi's vaccines and satisfied with all the services. Gentle Care Veterinary Hospital is highly recommended! You'll have a peace of mind that your fur-babies are handled properly with a tender loving and gentle care! P.S. They have clean clinic rooms and lounging area too! photos are from Levi's first visit in May to present

posted: 07/29/2021

I could not say enough good things about this place! My dog is very fearful and anxious around new people, but especially around the vet. I let the staff at Gentle Care Veterinary Hospital know this and they were more than understanding and accommodating. I brought my dog here for his annual check up and vaccinations and they gave me a prescription for anti-anxiety medications to make our appointment easier. I would like to thank Dr. Vaynberg, Taralyn, Anahi, and Jonah for making our visit go as smoothly as possible, and I'm extremely grateful for the effort they went through to make sure we received the best possible care for my dog. I 100% recommend this place to anyone looking for a Veterinary Hospital in the bay area!

posted: 07/20/2023