Mission Veterinary Clinic and Animal Emergency Hospital

I took my cat to this emergency vet after being unsatisfied with the (lack of) service from another clinic in Northridge. My cat's health was deteriorating weeks after a surgery and I no longer trusted the vet who had initially treated him, so I researched other vets in my area. I found Mission Vet Clinic and saw that they closed late, so I immediately took my cat Figaro here. Dr. Ani Sefildzhian and Jose Morales went above and beyond with their customer service and they genuinely cared about helping my cat heal. Despite treating many animals that night, Dr. Ani still took the time to thoroughly explain each treatment, answered all my questions, and even emailed me copies of my cat's x-rays, blood test results, and visit notes-- things the first vet never bothered to do. Each staff member I interacted with was friendly, professional, and helpful, from the front desk receptionists to the assistants and vets. I wish I had taken my cat here for treatment from the start. We did not have to wait long after signing in at the lobby, but keep in mind that this is an emergency animal hospital, so severe cases receive priority. I can't say enough about how happy and relieved I am to have found this clinic, and so grateful for Dr. Ani and Jose! I know I can count on them for anything my pets may need in the future. Thank you again! -Giannina and Figaro

posted: 09/10/2023

Seeing how this is an emergency veterinarian, I don't understand why the receptionist told me not to bother coming in because there wasn't any time to see my pet. I decided to take a risk and walk in to see if there might be a chance to take a look at my puppy. Two receptionists gave me attitude, even whispered about me amongst themselves. And when I did walk in, the receptionist told me "I thought I told you not to come in because we weren't going to see your dog'" HOW RUDE! I am a longtime customer of this vet and if they can't appreciate my business I will gladly take my pets elsewhere. I have made them lots of $$ over the past year & I am very disappointed in them. They need NEW/PROFESSIONAL employees. I simply DO NOT RECOMMEND. I promise you will find a much better Vet than here. They will always respond to defend their name or they will try to get the review taken down. Typical. Don’t believe them.

posted: 08/15/2023

Came in on Weds May 24th around 4:30 pm and the moment I walked in the staff was attentive and had a clean lobby. The tech Jeanette was very polite and instructed clear details with care plans and prices. They were able to take care of my dogs issues within 30 minutes, Dr.Ben and Dr.Ani we’re both attending my pet as well and felt like the two were very professional and caring doctors that eased my stressful situation. Thank you to Jeanette and Ben! My baby kilo is now at home safe❤️

posted: 05/30/2023

Be aware of this place! READ REVIEWS! Go to SOUTHPAWS VET on Ventura Boulevard ! They are human and they care about your baby and the prices are a joke!! Not like this place! You can book online and the always will be happy for walk in!! You gonna wait at least 10 minutes to see the vet! The staff is so friendly and they never will push treatments for money! We visited there 3 times already and the bills are no more than 150$ Include medications wipes creams and visiting and bunch of treats and present for my baby! In mission vet clinic I need to say thank god if I get a bill of minimum 500$!!

posted: 08/26/2023

I brought my 8weeks old puppy last week, he got stung by bee. Dr.Pam and Gabriel the technician were helped us. And took good care of my lil boy. They did very great job and safe him!!! Also gave me clearly answers because i was freaked out. Im highly recommend this place.

posted: 05/26/2023