Best care pet clinic

Great Doctor. 10 of 10 for him. But the worst office staff. This people need to go through customer care training. They were so mean and inconsiderate. Once I was 10 min late for my appointment they charge me 20 dollars late fee. The Dr was so nice and he waved the fee. Who charges 20 $ for being late?! Today my dog had an appointment with them and o have a family emergency and I had to go to the hospital. As a courtesy, I called to cancel and told them the reason behind it why. They go like 48 $ for cancellation. It's like I went to a party and I didn't want to go. And I have been taking my pet there since she was 8 weeks old now my pet is 14 years old. I wish someone can pass on this message to the doctor so he can change his staff. The ones that help the Dr are so nice but front desk people are the meanest. One of them literally when you speak to her already sounds so not caring with her monotone voice,. Save your money and find somewhere that they give good customer service and have a great Dr.

posted: 08/24/2024

I have been going to Dr Tang since the mid '90's, when I had a pet cockatiel with my two sons, and more recently since 2007, when my husband and I got our first dog. He saved our dog, Spencer about 15 years ago. He'd had a seizure out of the blue, when he'd accidentally eaten rat poison outside without our knowing it. Dr Tang not only saved Spencer, but that dog went on to live another 10 years almost! Most recently our dog Popper has some autoimmune disease, and Dr Tang has seen us almost 10 times over the past 2 months, trying his best to figure out how to treat this 7-year-old (young!) dog. We have all the confidence in Dr Tang's ability, expertise, and most importantly in his compassion. As others have mentioned, Dr Tang doesn't have great bedside manner with the humans who visit his practice, but he so obviously cares about our pets (his patients, as he said this morning), that I will keep going to him forever. And he is so reasonable, I sometimes wonder how he stays in business! God Bless Dr Tang!

posted: 10/17/2024

if i could give this place a 0 stars i would. this place is a joke. unprofessional!! save your money and go somewhere else. the doctor couldn’t communicate properly on what was wrong with my pet. the doctor was rude in a way and i felt so unwelcomed. paid hundreds for a visit to get no actual information with what is wrong with my dog. I don’t even understand how this place has good reviews. The doctor was so unwelcoming and unprofessional i have never seen a place like this before in my life. Please save your time, energy, and money.

posted: 08/25/2024

The most straightforward vet I have ever dealt with. He's not only knowledgeable, but his pricing is the most reasonable around. I drive 6 cities away to go, just for this vet. Highly recommended.

posted: 09/10/2024

I love this office, especially the staff. I was recommended to him by my pilates instructor on the West side. People drive from all over to come and see him. As many people say, don't expect the doctor to smile or engage in small talk. He is a serious guy, but he is honest, and a great doctor. Great office and great staff!

posted: 06/19/2024