Waterhouse Animal Hospital

This is the best veterinary office I've ever been to! Our dog ingested a toxic substance and Waterhouse worked me into the schedule that day which was so incredibly kind of them to do. We see Dr. Heather Stopinski and she is amazing. She even called me mid day to update me on how my dog was doing which really put my mind at ease. I worked with Natalie, and she was so thorough and kind getting all the information, and being so gentle and caring with my dog. I also worked with Brittany who explained all possible medical options, updated me frequently, and overall made me feel confident in the care being provided. I've always had a good experience here, but today's experience really showed me what a well run and caring facility this is. Thank you to everyone who helped care for my boy today!

posted: 05/30/2023

We have used Waterhouse Animal Hospital for at least 19 years. Our pets have always received good care there. They are open every day, which is nice. The prices are high, but I do think that most veterinarians have high prices. Whenever our pets have procedures, they have always kept in good contact, given us all the information, and followed up with us to make sure things were going OK. The staff is always kind. I recommend them!

posted: 07/18/2023

We’ve been going here for years and lately had noticed it getting harder and harder to get appointments and care when our animals needed it. Our 13 yo dog took a turn for what we thought was the worst and we were slotted in with Dr Mueller who we had never seen before. We liked the other doctors but he, hands down, is the most caring, kind and compassionate one I’ve ever seen. We thought we were going to need to put our dog down, he ran diagnostics, listened to our concerns and focused on essential ones before running up our bill with other things. He explained things calmly and clearly and showed genuine concern for our pup. He called to check in every morning and returned my call quickly when I called with concerns. Ultimately, he ordered some blood work and determined she had an undiagnosed condition that was causing her lethargy and three weeks later she is a completely different dog with energy I haven’t seen in years. Dr Mueller was incredible and I cannot recommend him enough! The level of care from him and the whole staff was exceptional.

posted: 07/25/2023

Wonderful bedside manner, professional, and clean. I got my dogs teeth cleaned here, and have decided to make this my main vet now I was so impressed. Best vet facility I've ever been to.

posted: 08/12/2023

The staff and service is amazing. You can tell everyone here truly cares for the animals. The veterinarian immediately identified my Great Dane’s issue as a life threatening uterine infection (pyometra). Within 24hrs my girl’s surgery was done and back home. We were given excellent discharge instructions with ample medications to control pain and mitigate potential infection. I want to thank the staff at Waterhouse for seeing our Dane as a first time patient, without an appointment, and saving her life.

posted: 07/21/2023