Banfield Pet Hospital

So I know finding a good vet Dr / hospital who truly cares about our fur babies is a struggle but Banfield fremont has been amazing . They have been so good to my puppy , I have been bringing my puppy since 8 weeks old and they always go above and beyond. We just had him neutered and they have called more than a couple time to make sure he is healing well. Love their attention and love toward my sparrow .

posted: 12/03/2021

My little 11 pound dog has a wellness plan with Banfield, and when she has the dental cleaning they still need extra charge of $1060 for the x-ray and extraction of one bad tooth, and the doctor has little patience to explain things. It makes us feel like it’s a robbing. Too expensive and the doctor just assume we should hurry up and pay! Story Continues One Year Later: we’ve been extremely busy to find another vet clinic with simple wellness plan, since Banfield keep on with the monthly charges for another year, we stayed with them and this time for the yearly dental cleaning. You know what I found out: since i posted a complaint about the expensive tooth extraction a year ago, the whole clinic trying to get their revenge: we’re about to Ok the tooth extraction this time, but during the phone call from this doc(I don’t remember her name), she said she’s not comfortable to do it, if i change the dental cleaning schedule and go with another doctor from Fremont clinic, they won’t be comfortable to do it either… then I figure out they just using this way to get me spend more money the the tooth extraction thing because if I go to another place I have to pay lots of fees again like bloodwork,anesthesia and other fees not including the expensive tooth extraction itself… That’s very dirty and no morality since in order to revenge the owners they can put animals wellness at negligence. So they deny the tooth extraction services to my dog but still taking in the membership fees, and if I take my almost 17 yr old dog to another place, she has to go through the procedure twice with in short time, I don’t know if her old age can handle it. They’d rather to waste my time and money to get their revenge and won’t say things frankly and directly, what’s worse is that the operation of this chain clinic is so vicious by doing so to my senior dog. I’m thinking to seek help from a lawyer now.

posted: 09/12/2023

The staff is highly incapable of keeping appointments or answering phones. Honestly just don’t waste your time going here. Horrible service. They do not care about you or your pets well being. Don’t believe me ? Find out for yourself.

posted: 07/10/2023

This location quoted me $1,179 for a health certificate for my dog, when a different Banfield location quoted $136. Do your research first before being bamboozled like this.

posted: 07/24/2023

This banfield always takes good care of my puppies. The staff is friendly and helpful.

posted: 09/01/2023