All Creatures Veterinary Emergency Clinic

I’m from Reno and unfortunately we have a huge lack of avian vets in our town, especially for emergency cases. I called them and explained what was going on with my bird, who had gotten attacked by a cat and was in critical condition. They told me to bring him in immediately and were very attentive and quick to get him in. The staff helped accommodate me with my long drive, recommending the best care for my bird and how I should go about treating him due to the distance. I opted to do hospitalization with them and the vet tech Laura gave me detailed updates whenever I called, and genuinely seemed to care about my birds health. I appreciate so much the care that Dr. LaRue and Laura showed my little Goob. Within 24 hours, he perked up and was climbing all over his cage again. Now he is getting back to his normal self and I’m extremely grateful. Thank you so much All Creatures Vet, you saved my bird and he is happy as can be.

posted: 05/08/2023

On 4/25/23, I needed to put my chicken down after I got home from work. The Bird and Pet clinic that I normally go to closes at 6pm and they had no available appointments for that evening so they recommended the All Creatures Veterinary Clinic. Long story short, All Creatures Veterinary Clinic has this heartbreaking policy where they don't allow owners in with the pet. It was mind blowing for me to learn of this. If my chicken could wait another day I would've left but unfortunately she was in too much pain and I couldn't bear the thought of letting her suffer another day. I didn't want my chicken to be stressed and looking at unfamiliar faces during her last moments on this earth. I was able to convince the technician to give her the injection right there in the parking lot. My poor beautiful chicken had to die with constant noise around, people walking around, laughing, cars honking, etc. I chose this over her suffering another night. The technician was very good to us and very caring and I appreciate her for agreeing to help, the front desk person was also unbelievably kind but I do not understand and never will why the doctor on duty who supposedly cares for the animals refused to allow us to give my precious chicken a comfortable and quiet place to die in a room. Supposedly they don't have rooms available to see pets with owners next to them. Then why open up this "hospital?" This makes me question the quality of care they provide if they don't want owners to be present. I feel that a doctor shouldn't be treating animals if he/she mandates this rule that owners have to leave their pet in their care for medical treatment or euthanasia. It's stressful enough for a pet to be there, let alone to not see their owner next to them. If you have a choice, go to another vet clinic. I give 5 stars to the front desk person and technician and 0 stars to the doctor.

posted: 05/19/2023

This vet is wonderful. The entire staff team is educated about rats and the importance of treating them for respiratory. They were quick and accommodating when I brought my rat named Spaghetti in for treatment, and remembered him when later I had to bring him in to be euthanized. They were gentle to him, and I never once got the sense that they thought it was silly to see me sobbing and heartbroken over my tiny little rat. I was so grateful for this kindness. Never once did they regard him as gross, either. It mattered to me a lot when so many other places wouldn't have been so kind. Over all a wonderful place. I take all of my rats here.

posted: 01/26/2023

Had to put my beloved cat down today and Christine helped me through the entire process. She was so compassionate and was there for me to comfort me. She was a true angel and I will forever be grateful to her and this practice for helping me through this horrible time. The doctor was very good too and there was another lady that was kind too but didn't catch her name. Thank you all from the bottom of my heart.

posted: 06/25/2023

After calling 6 or 7 vets to get our cat in last night I stumbled upon all creatures phone number. They were able to get us in, evaluated, treated, and sent home within 3 hours. We are shocked how affordable the bill was with x-rays, labs, and medication. This will definitely be our go to for any emergency pet care!

posted: 06/09/2023