Vetco Total Care

I took my cat here for a check up and I was very impressed with the staff and their care! They got us in a room right away and made myself and my cat feel extremely comfortable. I was nervous upon going because my cat can be difficult, but they handled her with so much love and care like she was their own kitty. I feel a million times better now about annual checkups and Mia will be a fur-ever client now! Thank you Dr. Wicklund and staff for the amazing experience with Mia 😻

posted: 09/22/2023

The vet doctor and nurse are both so friendly and nice. Even explained about my pets condition and what to look out for. Very attentive to my questions.

posted: 09/18/2023

Everyone was nice enough. The problem I have with Vetco is that when I spoke to people there, (Travis on the phone initially) and the vet, I was not told that they do not do freezing of the mole on my dog's face. I told them both that my dog had a mole removed a few months ago by freezing from another vet. I wanted them to re-freeze it. I was told that I could not have an estimate until my dog was seen by the vet. The vet saw my dog and then gave me an estimate that included her teeth to be cleaned and the mole to be sent in to be tested as well as surgery to remove the mole. I did not ask for the teeth cleaning or for the mole to be sent in for testing. Another estimate was also given to me that did not include the teeth cleaning. Both estimates came to approximately $1,000.00. Then I was told that they do not do bio-freeze. Then I was charged $70.00 just for the visit. Then I was asked to place a donation! I will never go back to Vetco again! Now I have to take my dog back to the last vet to have the bio-freeze done again. I feel that I was tricked into believing that Vetco could do the bio-freeze. I will not be going to Vetco again in the future! :( I paid $70.00 to Vetco for absolutely nothing!!!

posted: 08/01/2023

Numerous employees were tremendously helpful to me as my husband and I worried about purchasing the right items for our new puppy. Everyone we talked to was very friendly, informed and supportive. We appreciated it very much.

posted: 08/11/2023

My appointment was cancel without letting me know. I was told a message and voice mail was sent, but I didn’t receive None of those type of communication. I went for 9:30 appointment waited until 11:00 - my dog was not attended. When I asked to talk to the manager they gave a 4pm appointment- I drove 3o minutes in a hot day ! That is a lot of time, gasoline , money- the vet was excellent but service horrible

posted: 08/16/2023