Crescent Animal Medical Center

I don't live in Crescent City, but was traveling with my family and we had to bring our cat with us because she had recently begun having some issues eating. We took her to our local vet the day before we left and they had told us she needed a $3500 surgery, which we were planning to do as soon as we returned home. During our trip, Kitty seemed much more in pain and uncomfortable so we ended up bringing her to Dr. Mark. Turns out her problems were with her teeth and not her stomach and no wonder she'd been not eating because she was in pain! He gave us medicine to help her be comfortable, and explained all of our options carefully and compassionately. You could tell that our kitty's best interest was really his first concern. Ultimately, we had to make the difficult decision to let her go. The damage to her mouth was extensive and the treatments may have caused her even more pain and there was no promise they'd be successful. Dr. Mark handled the entire situation for us, and even created a little kitty footprint set for us to remember her by. She's resting peacefully under my mother's cherry tree now, but we will always be grateful to Dr. Mark and his team for helping make this very hard time for out family easier with their professionalism and care. Having been so disappointed with the wrong diagnosis and what seems in hindsight like extortive pricing from our local vet, and people in the area so we visit a few times a year, I may just wait and have my kids' kittens treated there too! (I included her photo so she can be forever memorialized on the internet! 🤩)

posted: 08/10/2023

My dog was in bad shape with what I thought was a bad tooth. No one would/could help me at any vet on the south coast. After numerous calls finally I luckily called Crescent Animal center reaching Rachel late Thursday afternoon. It was refreshing getting an actual person on the line rather than a recording. Rachel was very caring and professional and said she'd talk with the vet and return my call. Sure enough a short time later she called with the good news that Dr Mark would see my guy Milo first thing Friday morning. Turns out my guy did need immediate help and even though their schedule was full and with plumbing problems to boot they stayed late and made sure Milo was helped and on his road to recovery. Dr. Mark is straightforward and a no b.s. guy who seemed as concerned with the health of my dog as I was. I have nothing but good things to say about Dr Mark and Rachel and have already recommended this veterinarian and give him and Rachel a huge 5 stars. Want to talk with a vet who cares about your pet rather then the office schedule and/or how much money they can get out of you because of veterinarian scarcity or ??? Then call Crescent Animal Medical center.

posted: 08/19/2023

We love Dr. Mark, He did a awesome job on my 14 year old Icelandic shepard whose ears and teeth need attention. He identified her anxiety problem right away and went about treating her with that in mind. He is affordable, intelligent, and compassionate. Thank you Dr. Mark and Staff

posted: 08/11/2023

Dr. Mark and Rachel go above and beyond the call of duty! While they are professional they keep it real. Best service I have EVER had in Crescent City. I am a business owner as well. I have trust and belief in Mark as a veterinarian and business owner. He can’t go wrong with Rachel running the front office and assisting him.

posted: 08/10/2023

Horrible experience. Dr. Martello is SO extremely rude. His demeanor and attitude is absolutely horrendous. He took my dog in the back, would not let me come too, said I can leave if I won’t let my dog go back alone. I let my dog go and I hear my dog yelping, screaming and crying and she came back bleeding. He had employees who have no idea what they’re doing and I’m certain they take control of the dog (clip nails, inject vaccines ect.). If I wanted a unqualified person to do it I would just do it myself and not pay almost $200. The employer he has is so unprofessional and extremely rude as well. I called to have my dogs records faxed over to another vet and at first he couldn’t find them, finally he found them and would not release them to the new vet OR ME. He wouldn’t even tell me the vaccines she got. This man does not care about your animal, do not get fooled. Dr. Woods from All creatures is truly amazing, the staff cares about your animal and so does he, a completely different experience there! Reply; I most definitely would not like to speak to him, as all my concerns are in the review. My dog WAS crying, I heard everything and I also heard every word you guys said, The Dr seemed very angry, And she did come back bleeding on her nail? I also don’t need you to look me up or contact me, just leaving a honest review of my experience. Yes, I am not comfortable using my name as you guys seemed very scary and unpredictable. Thank you, but I found a new vet!

posted: 07/27/2023