Sacred Hearts Veterinary Hospital

Dr Owen's and her staff are amazing!! I have 5 babies who all have different personalities and they all cater to each and everyone of them. She makes them comfortable and waits for them to calm down so they aren't frightened when she sees them. She also gets down to their level and is so patient and kind to them. I love how she explains everything to me in detail. My babies are my life and I trust Dr Owen's and her staff with them 💯. I wish there were more veterinarian doctors like her.

posted: 08/05/2023

This is by far the worst vet experience I have ever had and I urge everyone to reconsider before coming here. I adopted a 6 week old kitten and made a vet appointment here right away to get her checked out. I told them all my information on the phone, how long I had her, what I was concerned about, and they made me an appointment for 4 days later. I showed up to the appointment 10 minutes early. They had all my info wrong: spelled my name wrong, had the wrong age for the kitten, had my phone number wrong, had my concerns wrong. 45 (!!) minutes after my appointment time they could finally see me. No apologies or mentions about the fact they ran 45 mins late. They asked me health questions about my cat in the front lobby in front of other patients before bringing me to a small room. The rooms did not have AC and were incredibly hot. Another patient came out to complain and they told them to go back in their room and that the AC was fine. It was not fine. They then shamed me for bringing in my kitten so early. They said I should have spent at least 1 week monitoring the kitten for problems and to bring her in when I knew if there was anything wrong. I told them I was here to make sure nothing was wrong in the first place??? Then they told me she was too young for any shots and I shouldn't have come in. Why didn't they tell me that on the phone when I told them her age and that I wanted the shots? They gave me flea meds where the package said for kittens 8 weeks and up or at least 2 pounds. My kitten was only 6 weeks and 1 pound. I asked if they were sure it was safe and they said yes. I googled it and the manufacturing website said absolutely not safe! Finally, I asked for a refund on a service that was never performed. They agreed but then only credited my account. I told them I would not be returning and wanted an actual refund. They said I had to come in person for that but would leave a note on my account and I could come down at any time. I drove to the office only to find out they were all on lunch and the only person there didn't know how to do refunds so I was "out of luck". Please please please, if you are considering a vet's office, make sure it is not this one.

posted: 09/21/2023

Everybody here is so kind and caring. Love the doctors and the staff. This is definitely someone you want to bring your pet too. They can be trusted and they might be a little bit more expensive but they're definitely worth it.

posted: 04/05/2023

I have been taking my dog here since we rescued him in July and I have been happy every single appointment we have had. The first appt we had, Dr. Owens called me and was extremely thorough with the information from the exam. The staff has ALWAYS been super friendly and helpful and my puppy likes going there and feels very comfortable with them. I highly recommend this vet.

posted: 10/06/2020

Dr. Owens and her staff are amazing! They always take the comfort of my girls into consideration first. They are very patient and gentle with them. The facility is clean, beautiful, and the details again, are all about the comfort of you and your pet.

posted: 10/03/2022