Mercy Pet Hospital

As with every visit, the last one provided the same great care for our dog. Mercy maintains wonderful vets that have cared for our pets for many years with skilled doctors, technicians and staff that listen to the owners, examine pets with loving care and concern, doing their utmost to give them the best care over their lifetimes. Wait time is good and you're greeted as you come in. They are all much appreciated by us with confidence that our pets will continue receiving competent and personalized care!

posted: 08/08/2023

They are very kind and caring here. My Doberman Zeus had life threatening issues and they saved him not once but twice and got him back to normal again. So grateful for their help and saving my dog. I highly recommend them.

posted: 05/21/2023

I never had a chance to bring in my cat for neuter. I am basing my review on the terrible phone call experience. When I called, the lady who answered, let me know that there were three calls ahead of me. I chose to hold. I was on hold for about 12 minutes. Expected and OK. Once we started having a conversation, she was very argumentative when I was verifying information with her. I could hear the phone ringing in the background, so I know they were extremely busy. She kept rushing me though. I had to wait, so I assumed that she would give me the patience and care I deserved because I waited, and the person next in line for the phone, would eventually get personalized care as well. When I called three months ago, I got a really nice guy. So patient, so friendly and great information. The woman who I spoke with this time, needs customers care coaching. She wasn't to the point of nasty, but she was so impatient and rude. I am taking my cat somewhere else.

posted: 07/10/2023

Untrustworthy practices being held here. Incompetent vets that have to rely on putting you animals to sleep inorder to have an ear exam. If you like being nickel and dimed this is the place to be. Felt like I was getting a quote from an irrepitable auto shop. What's the point in prescribing a $200 medication before the exam even begins? I came to just renew a prescription... What a pain in the @$$. Been going here since 2015. Can't recommend this place anymore.

posted: 09/05/2023

I bought my daughter's very sick cat 😺 here, but the Veterinarian had us order expensive blood test and now wants Utrasound which is $500.00 . He was no help and spoke to us rudely. We are taking our cat back to VCA pet hospital.

posted: 09/05/2023