Eden Pet Hospital

Brought my cat in for a checkup and an estimate on teeth cleaning on 3/10/23. Today is 5/18/23 and I still have not recieved the estimate. I was required to pay for an extremely expensive "senior panel" to OK him for sedation to have the teeth cleaning. As far as I'm concerned, this business stole $300 from me in unfulfilled services. The results were not delivered in a timely manner and ultimately the panel has been wasted at this point due to negligence by this vet. Will be reporting my experience to the state.

posted: 05/18/2023

I've thought long and hard about this as i don't like being angry with animal lovers but i sincerely believe this is a dangerous place to go. Their staff is rude and tired. Their doctors are rushed and stressed. Simple procedures weren't followed. They weren't responsible for his illness but it was handled very poorly and he died horribly because of it. Follow your gut here. You can feel the unhappiness. You can see the facility falling into disrepair. The money isn't going to charity. They have a vampire in their management. A leech. Someone is draining heart and funds from what are normally hard working animal lovers. It's not safe there until they fix it. Please be warned. ----- Their receptionist turned me away. I was up all night with a very sick cat waiting for a vet I trusted and she wouldn't give me the time of day. She didn't offer to contact anyone, point me in the right direction, print out his records, look at him at all. I thought she would chase me out of the lobby with a broom. I forgive them missing his cancer signs. Doctor Parsley was caring and it would be hypocritical of me to fault her for being optimistic about a scrawny feral. But I can't forgive them for leaving my kitty in pain for so many hours at an inferior hospital. I'd been to Eden 4 times in 2 months. Called often. $1000 in that very short time together. If they couldn't help me then, just some common courtesy to a frightened pet owner would have been nice. I'm told they will speak with their staff. It's just not really something I can forgive though.

posted: 03/10/2023

I've been to many vets, And they are honest and I'm up front about all costs and procedures. And truly care for the animals they work with.

posted: 07/17/2023

I've had two wonderful experiences with Eden involving two kittens my partner and I found in our neighborhood. We were lucky to have friends that knew Eden and referred us, and Dr. Debaco and the entire team has been nothing but wonderful, helpful, and the cost has been very fair for the services rendered. We will continue to use Eden for all of our cats' needs! I would highly recommend trying Eden, especially when you've had a negative experience elsewhere. You'll be pleasantly surprised, I do believe.

posted: 03/07/2023

Have been taking my fur baby to this vet for over 5 yrs now and love their care and attention to detail for my pup. Great and honest service.

posted: 05/18/2023