Happy Valley Pet Hospital

Had really good care from both Dr. Goh and Cheung. They took the time to listen and address of long list of new puppy owner concerns. The vet techs are really helpful and knowledgeable as well. One time, we were unsure whether to bring our puppy in for a vet consultation for a minor problem, the team was able to provide an evaluation over email/pictures and saved us time and money for an in person trip.

posted: 09/15/2023

We switched over our 2 dogs to this vet and couldn’t be happier! One of our dogs struggles with strangers and this hospital is very committed to their fear free techniques. They were incredibly accommodating and even let us do our visit in the parking lot to give our reactive dog more space. Our second dog loves everyone but even then they made sure to take their time with her. One of the techs(I forgot her name!) even played tug with our pup for almost 20 minutes to make her comfortable. She was able to give her the vaccine while she was playing! We worked with 2 different vets and 2 vet techs and all 4 were incredible. I’m going to start bringing our cats here next! Also the front desk is always incredibly pleasant and accommodating to any special needs our pups may have.

posted: 03/19/2023

Dr. Goh is nice and knowledgeable. Had our first puppy exam with her. They need a little better communication with clients. We were there for over 2 hours with a scheduled appointment that included maybe 30 minutes if interactions . I will be back, and I am generally happy with their care. Just need to plan for plenty of time when heading there. My friend that was with me thought they needed to improve the interior design. HVPH - thanks for your reply.

posted: 07/23/2023

My pup Jim has visited Happy Valley since he was 3 months old and has utilized routine services, more intense work ups due to GI issues, and surgery for dental extractions. As a result, we are very familiar with the doctors, techs, and reception staff, and we are very satisfied and happy with their treatment and care. I want to add that our family especially appreciated Dr. Cheung and team when Jim experienced months of seemingly inexplicable GI issues. It was a really worrisome and stressful time for our family. Throughout it all, Dr. Cheung was knowledgeable, compassionate, and always kind as she guided us on an effective course of discovery and treatment. I think Jim would also agree to give Happy Valley a full 5-star review as evidenced by his happy tail wags and endless offerings of kisses every time he visits. Thanks for taking such good care of our Jim, Happy Valley team, and helping keep him happy and healthy.

posted: 07/25/2023

Happy Valley Pet Hospital is an excellent choice for pet owners looking for a friendly and professional veterinary service. I have been taking my puppy Rogers to this hospital since he was 8 weeks old and I have always had a great experience. The staff at Happy Valley Pet Hospital is exceptionally courteous and kind. They take utmost care of the animals who come in for treatment and truly love their work. Rogers is always happy to be there and loves everyone at the hospital. He refuses to leave and I can tell that he is very comfortable with the staff. The veterinarians are experienced and knowledgeable, and they take the time to explain everything in detail. When we have visited for Rogers' shots and diarrhea, we received a detailed bill afterward with the next steps to take. It was reassuring to know that everything was taken care of and we had a clear understanding of the treatment plan. Overall, I highly recommend Happy Valley Pet Hospital to anyone looking for a compassionate and professional veterinary service. The staff is friendly and accommodating, and they truly love and care for the animals that come through their doors. If you're looking for a trustworthy and reliable place to take your pets, Happy Valley Pet Hospital is the perfect choice.

posted: 03/07/2023