Animal Eye Specialists

I believe having a good working relationship with your vet is very important, and Dr. Burling has made doing that very easy. She is very affable and kind, always smiling, and just comes across as a naturally friendly person. She made herself available to talk to me several times outside clinic hours, because she understands how important my pets are to me. She even subtracted a significant amount from our first payment, cuz she said our little duck Bean was so cute! Cuteness discount, hehe. I love it. As far as her skills as a vet, she's awesome. I used to be a vet student myself, and I have never seen any vet perform as precise a surgery as she had to do. Bean is smaller than a football, and her eye is about the size of a lentil. The surgical field was only 2-3 millimeters. And Dr. Burling did it. I trust her completely. And now since I'm sure you've been wanting it, yes, there is duck tax attached to this review.

posted: 08/16/2023

Dr. Burling and this clinic killed our dog, Baxter after overselling a cataract operation that was clearly not suitable for a 14-year-old dog with diabetes. What was described as an "easy procedure" turned into a nightmare that deteriorated his health within three days and the best advice she could render was to simply refer us to the ER, where he died. Burling and Company do not care about the health of your dog and are simply in business to make money with no compassion or morals. If you love your dog, do not take it to this place.

posted: 01/22/2024

Dr. Burling and her team have taken the most amazing care of two of my dogs over the last 5 years. One or both would probably be blind were it not for the first expert care they received from her team. Dr. Burling always presented all of the options, always answered every question I had about the options and I never felt pressured in any way. What really stood out to me was that when one of my dogs needed surgery on her other eye Dr. Burling presented the surgical option for the presenting problem (cataract) but also named a likely future issue (early stage glaucoma) and let me know that both conditions could be addressed at the same time in one surgery which would decrease overall recovery time, minimize invasive procedures, and overall save money. I realize that may not sound like much and might even sound like an upsell but the thing was that she doesn't have the equipment needed for the procedure but let me know that a colleague of her's several hours away does have the equipment and training for the procedure. After giving it much thought and consideration, we decided that given her health history and the necessary recovery time of any surgery that the combo surgery, even though it could not be done by Dr Burling, was our best option. Dr Burling could not have been more caring or supportive during the process. This all happened at the start of the COVID-19 pandemic when no one was taking new patients and appointments for everything were near impossible to get. She personally reached out to her colleague, shared my pet's information, and somehow convinced her to take us on as a patient. Dr Burling provided all of the pre and post-surgical care and thanks to her my girl can still see. We feel so fortunate to have her taking care of our dogs eyes. Fast forward to 2023 and Dr Burling has now done eye surgery on both dogs. Still could not be happier with the care we received from her and her team, as well as her new partners. She always goes above and beyond in her care, even going so far as to write a very compelling letter to our insurance company when the claim for Rocky's eye surgery was denied. If it weren't for her going out of her way to write the letter, we never would have won our appeal

posted: 05/23/2023

I want to thank the staff and Dr. Lyons for their professionalism and empathy. Given a hard situation with our Almond, they have shown support and ready to take my call or text anytime🥰

posted: 01/22/2024

Excellent care given with genuine compassion plus clear explanations and next steps. Highly recommended.

posted: 05/02/2024