Cameron Park Veterinary Hospital

We got a new dog that was SURPRISE PREGNANT!! Dr Gill from Folsom referred us here and we couldn’t have been happier! So grateful for the care and compassion during this whirlwind time for us. Got us right in when no vets in our area would help us and went above and beyond. Thank you all! 💗 Lola

posted: 07/05/2021

My old kitty was having issues and they got me in for an emergency visit same day. Awesome staff. Great vet. Very caring. This will be my go to vet

posted: 03/01/2023

Just tranquilized my dog and wasted an hour for an appointment as a new client. Office staff did not get previous records from old vet and doctor made us wait half an hour with no exam no grooming and no customer service. Don't waste your time like we did. Terrible way to treat new or existing customer.

posted: 03/04/2023

The service here is great, the girls at the front desk are very sweet and respectful.. coming back for sure!

posted: 04/23/2023

What happened to this place? It was amazing. They were kind and followed up and delivered on their promises. No longer. Today we woke up to our 2yr old dog in his crate, he had very bloody diarrhea overnight which is never happened before. We were so scared. We called our vet trusting them with what we felt was an emergency. They always did his routine visits and did just fine. When we actually needed extra support they were pleased to run labs and charge us $500 but had 0 follow up that they promised. Also the vet tech didn't take his temperature which we thought was very odd and when the vet came in he didn't take his temperature either. I'm confused how you can get an accurate diagnosis without the most basic information? Aside from that we were told that the blood test results would be back shortly and we would get a call. We waited 5 hours before reaching out to try and see if there were any results. They advised they would call back shortly with the results. Our dog is lethargic and we're worried something could still be very wrong. I called at 6:30 p.m. as we still hadn't heard anything and knew they were closing soon. I told the receptionist that we were told we would get a call about the labs today. She said the vet was busy and he would possibly get back to us tomorrow. I told her we were very concerned and that we felt we were owed a phone call after we were promised one and paid over $500. She had zero empathy zero sympathy didn't apologize for the lack of follow-up and seem to care less, she actually seemed annoyed. She also forgot who my wife was after 5 minutes and regreated her asking how she could help. How do you not remember someone 5 minutes after checking them in? Awkward. Really shows how little a person cares. We are still awaiting the results and still very scared for our dog. They have no compassion empathy or respect for their clients. If you promise someone a phone call you better live up to your promise. As soon as we get our results we will take them to another vet and never come back.

posted: 04/29/2022