Burlingame Family Pet Hospital

I’m vet nurse who won’t go any other place. Dr West and Dr Hoppe are INCREDIBLE—as are the rest of their capable entire staff! The amount of compassion and care both my pets and I receive every visit is unmatched. You won’t find more wisdom and experience from any other hospital.

posted: 09/15/2023

I was looking for a vet in the Bay Area that will value our family dog and our business more than our wallet. We needed a vet certification with a USDA sealed to be able to travel internationally. From the staff on the phone to the veterinarian and the techs, they all kindly and professionally asked me questions and listened to my concerns as a pet owner, treated my dog with care, and made us feel cared for. Our dog rarely relaxes in a vet clinic and she was able to relax here :) I was happy to pay for their services if you are looking for a fantastic vet practice to take care of your pets. I highly recommend Burlingame Family Pet Hospital!

posted: 02/14/2023

Amazing experience, all things considered, with an urgent care visit that culminated in the unexpected euthanizing of our beloved 15 year-old cat. Dr. Rich was phenomenal throughout the ordeal. His bedside manner is unmatched. Also, many thanks to the entire staff, which was similarly outstanding and exceedingly thoughtful. We've had a few highly negative experiences with veterinarians, most notably at the Berkeley VCA, and, so, we were wary entering into the process. Thankfully, we have found our forever vet for any and all of our furry family from here on out!

posted: 05/17/2023

I was referred to Burlingame Family Pet Hospital from our vet as an option to quickly see a veterinarian to receive some advice on end of life care for our sweet girl who was diagnosed with cancer back in December. I was very hesitant to go to a new and unfamiliar vet, but I was desperate as our sweet girl started declining in a matter of days. Dr. West and staff handled us with so much compassion and care, I left the office feeling much better about our path forward. Thank you so much Burlingame Family Pet Hospital for your excellent service at such a difficult time!

posted: 05/21/2022

My dog has been a patient for over 4 years, called this morning for an emergency appt 15 mins after your clinic opened. The male who answered the phone told us there were no emergency appts available. when I asked how that’s possible since you just opened 15 mins ago he was totally not empathetic and just said well people have been calling since 9, NOT HELPFUL!! Your website and answering message clearly states emergency and urgent day appts are available same day!

posted: 05/28/2023