Oak Valley Animal Hospital

I'm still processing the passing of my fur baby. But my respect for Oak Valley Animal Hospital. They are so caring. I felt the love and caring for pets right when I walked in. They gave us all the time we needed with Charlie (my fur baby) as I lay him to rest. The girls at the front desk took care of my son as I said my goodbye to Charlie. Which I was grateful for. They didn't have to do that, but it was really sweet of them. This was the first time going through something like this, and it was hard, but they made it less stressful for me. I am forever grateful to all staff and doctor. 🙏 I 100% recommend their services. •clean environment •reasonable price •very helpful •respectful •amazing doctor •caring/loving to all pets Thank you again from the bottom of my heart 🩵

posted: 08/15/2023

I needed an emergent appointment for a pet i was sitting, and they managed to squeeze us in. I had called about half a dozen places, and no others were able to take us. They were very prompt and friendly. It cost less than the estimate, which is nice. It's a very clean facility, with no foul odors (which can be expected when dealing with animals). I had previously taken my own pet here to be neutered. I had a good experience that time as well.

posted: 06/26/2023

Dangerous Veterinary Hospital, not even a one star, in fact should be reported. They want you to sign a waiver understanding your being recorded well we want all those recordings made public so we can expose this Veterinary Hospital. I made an appointment a month ago. I have a 8 week old puppy who is susceptible like every other puppy and should not be taken out until they have their shots. So a month before he came home I made the appointment. I go in and not only do they make me wait 45 minutes past the time to be seen and then just wanted to take my puppy away without knowing any medical history at all to give him his shots. He has had two already they did not care to ask me so I told them he cannot just go back with them I need to speak to somebody so they said if that is the case I need to come back another day even though he has now been around many dogs. I told her they need to do something about this because this puts my dog at risk and it's not right well telling them what is true made her very mad and she said we could not go to that clinic. Trust me I would have never stepped foot back in there. But definitely made for another wow moment. They are dangerous not intelligent one bit and extremely rude. They heard people and animals in like cattle for money. I was able to make a new appointment and Redlands Animal Hospital is absolutely amazing, took the time to make me feel better after Oak Valley was so horrible and was able to take care of my beautiful brand new husky. You are very desperate if you go to Oak Valley Animal Hospital. Call and report if anything has happened to your dog or any other pet.

posted: 08/01/2023

Hated the Doctor but the assistant Ali was awesome. Followed her her $370 advice saved $4630. (Quoted. By vet. Doctor). The personnel was awesome and place is super clean

posted: 08/10/2023

This was my vet. Not anymore. The front desk woman has the worst customer service skills I have ever seen. She is rude and uncaring as she gleefully tells you that you are going to have to wait for weeks to get an appointment even if your pet is experiencing an emergency. Because of her attitude I will be finding a new vet for my 5 dogs. Additionally, the answering service they use doesn't even know what time the clinic opens; DO NOT BELIEVE ANYTHING THEY SAY!!!! So I immediately got a call because of this review. I have a BULLDOG and this clinic expected me to wait in the car all day in order for her to be seen. She was bleeding out of one nostril. She has restricted nares and can barely breath as it is. She overheated in the car and the staff made me so uncomfortable that I didn't even feel welcome enough to ask for a bowl of water. I am absolutely appalled at the uncaring approach this clinic now has towards people experiencing emergencies.

posted: 04/24/2023