Arcadia Small Animal Hospital

The doctors here are excellent. We have brought all our animals here for a few years and are completely satisfied with the service they provide. Dr Glover is extremely knowledgeable and is very compassionate with the pets. She took excellent care of my oldest dog until we helped him cross the rainbow bridge. I received follow up calls checking on his progress and when she did further research on his condition. The front office staff are all lovely, friendly, and helpful.

posted: 08/01/2023

Zoe had a painful dental problem. She was turned down by dental specialists because of her age. I made an appoint with one of the doctors who has given me good, straight forward advice. I thought I should choose euthanasia if she could not be treated. I was surprised to find out Dr. Fees, Dr. Glover and Dr Park along with Dental Tech Specialist Marni wanted to try a new procedure rather than have to let go of my beloved Zoe. The surgery went quickly and was so successful that Zoe was eating and playing and being her incredibly cuddly self in less 5han 24 hours after surgery. THANK YOU to everyone at Arcadia Small Animal Hospital who blessed me with a miracle. And Thank You to Front Desk Maria who is beyond kind and competent.

posted: 01/27/2022

BEWARE! FEES ARE CHARGED WITH MALICE! UNPROFESSIONAL AND RUDE! My husband made an appointment with Maria yesterday morning for today at 4:30pm for our dog because she developed a cough, but he called a few hours later to cancel and Maria told him there would be fee of $85, because it needed to be cancelled 48 hours before hand. But he had just made the appointment a few hours ago and it was for the next day? How could it physically be possible?! So he was forced to keep the appointment, but this morning he decided to cancel anyways, regardless of the unfair fee, because our dog stopped coughing. Which they didn’t care about? It would be pointless to go since the dog is fine.The person he spoke to told him there would be NO cancellation fee. We were relieved since money is really tight for us right now, BUT MARIA CALLED US BACK! On my phone, not my husband’s, which was odd, & told me there would, indeed, be a cancellation fee of $85, because it was not cancelled within 48 hours…BUT the appointment was in “LESS THAN 48 HOURS” so it would be impossible to do so. We were tricked & uninformed. Complete nonsense! This is ONLY our second time ever trying to cancel & the first time there was no issue. I thought these were good caring people. (This is retaliation for the 1st cancel! BE CAREFUL!) They hold grudges and take everything personally instead of professionally! Arcadia Small Animal Hospital is unprofessional, inconsistent, and petty &…most of all dishonest! Do not go there unless you want to be scammed. The owner will reply to this review with lies, do not believe him! Hold onto your wallets & run away!

posted: 01/09/2023

The entire staff at Arcadia Small Animal Hospital are truly amazing! Really Care! (Doctors & Office Staff alike). Very kind, extremely compassionate & rates are very cost friendly. Office staff make you feel like family more than clients. Dr. Glover is wonderful. She has treated all of my fur babies for over 20 + years. Our boy Duke was suffering from an extremely painful abscessed tooth that our vet over here in Havasu didn't feel comfortable about removing. I contacted Dr. Glover, she immediately responded telling me that Dr. Klaus would be the doctor for the job. I scheduled an appointment. Dr. Klaus carefully & thoroughly explained the surgical procedures & aftercare plan for Duke plus he was very patient to answer all of our questions & concerns. Arcadia also let us board him overnight so that Dr. Klaus could perform dentistry early the next morning. Duke came through with flying colors & after a few weeks was acting like a pup again playing with his chew toys. Our sincere thanks to Dr. Klaus he is an exceptional vet & his top notch dental assistant, the entire staff & last but definitely not least Dr. Diane Glover a guardian angel to all of our fur babies. We can always count on her to be honest & caring. Mary & Paul

posted: 05/19/2020

We adopted our adult cat just over a year ago. When we got him we didn’t know anything about his medical history and he is very, very shy. He’s seen both Dr. Glover and Dr. Klause. The vets, the assistants, and receptionists are all very kind and patient with him (and me!) They really care about animals here and it shows. They take the time to explain their process to you while minimizing the stress to your pet. Its so nice to be able to go to a vet that you can trust!

posted: 09/06/2022