Bear Valley Animal Hospital

Folks are nice enough but don’t plan on doing anything else the day you bring your pet here. Our Golden Retriever needed one ear cleaned and a shot for allergies. Still waiting in the lobby and it’s almost been 4 hours and we had an appointment. Maybe it’s because Dr. Velasco is on vacation??

posted: 07/18/2023

i wish i could give this place zero stars! i had a appointment with Dr Anderson and she was the worst. my dog was really sick, literally on the verge of dying (she tested negative for parvo) and i was told by Dr Anderson that if i didn’t get more tests done which was over $2000 in JUST tests not including any medicine or any guarantee that the tests would show what was wrong with my dog; She told me to put down my dog if i couldn’t afford it and i sat there and cried for the rest of the appointment. This place is money hungry and i do not recommend any pet owners to this place. Dr Anderson, do better. By the way, all my dog needed was electrolytes. She is now striving living her best life. Here’s a couple pictures of my little fur baby now🫶🏼

posted: 07/02/2023

From the day we made our appointment to get my boy Coco fixed we received top notch customer service. The staff was very clear in going over the procedure and answered all of our questions. They were also very friendly and kind to Coco. The day of the procedure everything went as explained and expected, in by 9 out by 5. No complications and my boy is almost 100% just one week later. Thank you to everyone at Bear Valley Animal Hospital for your hard work and dedication to treating our loved ones.

posted: 01/19/2023

So far very very good. They are busy, really busy but most vets up here are. They are attentive and the doctor actually sees you every time. I have a dog that was diagnosed with diabetes recently and they are very informative and helpful. Dr. Nicole is probably the best vet I have had in years. The wait times can be improved but with the resources in the HD I think they are doing pretty good. I have not had a bad experience so far.

posted: 06/27/2023

Our Boxapoint wasn't acting like himself, so I looked for a vet in the surrounding area because I wasn't too happy with the other vets I took him to before. I found Bear Valley Animal Hospital in maps and was pleased with the reviews, so I gave them a call. Made an appointment for the following week. The parking lot is a little cramped for my taste, so I decided to park on the service road that runs in front of the place. I checked him in and waited about twenty minutes to be called back. Dr. Anderson was really kind and listened to everything I had to say regarding our big boy's symptoms. The staff was gentle and loving when handling my boy. He was diagnosed with lymphoma and unfortunately he declined rapidly, so we decided to let him go. Again, the staff was very kind and patient with us, allowing us to have as much time with him as we could before we had to say goodbye. Even thought it was a heartbreaking diagnosis, the staff at Best Valley Animal Hospital was very professional, kind and great to deal with. We will be taking our other fur family members here for their vet needs.

posted: 02/09/2023